Produce Assistant Department Manager
Festival Foods, Eau Claire, WI, United States
Produce Assistant Department Manager – Eau Claire, WI
Reports to: Produce Department Manager. Provides assistance to the Produce Department Manager by working closely with all Produce associates to ensure an enjoyable shopping experience, adherence to company policies, achievement of department goals, and support of associates.
Essential Duties and Responsibilities
Perform tasks as delegated by the Produce Department Manager and effectively lead the Produce Department in the absence of the Manager.
Reinforce Festival culture, customer service, and performance expectations to all Produce associates.
Train new and current Produce associates as needed.
Write and conduct performance reviews.
Document policy violations and conduct corrective actions up to termination.
Answer questions and provide guidance to all department associates.
Ensure all department standards are met.
Observe sales floor and back stock conditions; take corrective actions.
Maintain inventory levels and ensure accurate pricing.
Communicate and work cooperatively with Store Director, Produce Manager, other Department Managers, and associates.
Provide customer service to guests: help find items, take orders, answer phone, resolve concerns.
Assist associates with daily responsibilities and lead by example.
Maintain cleanliness of department; pick up, organize, clean.
Maintain food safety logs.
Ensure department timekeeping accuracy; communicate to HR regarding any issues.
Ensure quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
Perform other duties as assigned.
Maintain regular, timely attendance in compliance with the work schedule.
Qualifications
High School Education or equivalent combination of education and experience.
Experience in a leadership role and ability to motivate a team.
Excellent oral and written communication skills.
Proficiency with technology and a computer.
Comprehensive knowledge of the retail food business and perishable department operations, merchandising skills, and ability to make timely decisions.
Ability to deal tactfully and effectively with customers and personnel.
Knowledge and understanding of all safety requirements and company safety policies.
Ability to apply on‑job safety training to recognize and react to potential hazards. Proper training and knowledge of hand jack, baler, forklift, cutter, lifting techniques, scanning technique, hand truck, and trash compactor required.
Must possess a WI Certified Food Manager License (Festival will pay for certification if not already obtained).
Physical Demands and Work Environment
Standing for extended periods.
Lifting up to 50 pounds occasionally.
Occasional exposure to extreme temperatures.
Work Schedule
Full‑time position. Work schedule includes mornings, afternoons, evenings, weekends, and holidays.
Benefits
Associate Discount – 15% off grocery purchases for you and your immediate household.
Weekly Pay & Premium Pay – hourly associates are paid weekly; part‑time associates receive a $1 premium per hour on Sundays and select holidays; full‑time associates receive time and a half on Sundays and select holidays.
Advanced Scheduling – schedules released two weeks in advance.
Vision and Dental Insurance – part‑time and full‑time associates eligible for vision and two dental coverage options.
Well‑Being Support – 3 weeks paid parental leave, fitness reimbursement, employee assistance program, and LEAPCare care coaches.
401(k) – 401(k) plan with annual discretionary match to help associates reach savings goals.
Equal Employment Opportunity Statement
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
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Reports to: Produce Department Manager. Provides assistance to the Produce Department Manager by working closely with all Produce associates to ensure an enjoyable shopping experience, adherence to company policies, achievement of department goals, and support of associates.
Essential Duties and Responsibilities
Perform tasks as delegated by the Produce Department Manager and effectively lead the Produce Department in the absence of the Manager.
Reinforce Festival culture, customer service, and performance expectations to all Produce associates.
Train new and current Produce associates as needed.
Write and conduct performance reviews.
Document policy violations and conduct corrective actions up to termination.
Answer questions and provide guidance to all department associates.
Ensure all department standards are met.
Observe sales floor and back stock conditions; take corrective actions.
Maintain inventory levels and ensure accurate pricing.
Communicate and work cooperatively with Store Director, Produce Manager, other Department Managers, and associates.
Provide customer service to guests: help find items, take orders, answer phone, resolve concerns.
Assist associates with daily responsibilities and lead by example.
Maintain cleanliness of department; pick up, organize, clean.
Maintain food safety logs.
Ensure department timekeeping accuracy; communicate to HR regarding any issues.
Ensure quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
Perform other duties as assigned.
Maintain regular, timely attendance in compliance with the work schedule.
Qualifications
High School Education or equivalent combination of education and experience.
Experience in a leadership role and ability to motivate a team.
Excellent oral and written communication skills.
Proficiency with technology and a computer.
Comprehensive knowledge of the retail food business and perishable department operations, merchandising skills, and ability to make timely decisions.
Ability to deal tactfully and effectively with customers and personnel.
Knowledge and understanding of all safety requirements and company safety policies.
Ability to apply on‑job safety training to recognize and react to potential hazards. Proper training and knowledge of hand jack, baler, forklift, cutter, lifting techniques, scanning technique, hand truck, and trash compactor required.
Must possess a WI Certified Food Manager License (Festival will pay for certification if not already obtained).
Physical Demands and Work Environment
Standing for extended periods.
Lifting up to 50 pounds occasionally.
Occasional exposure to extreme temperatures.
Work Schedule
Full‑time position. Work schedule includes mornings, afternoons, evenings, weekends, and holidays.
Benefits
Associate Discount – 15% off grocery purchases for you and your immediate household.
Weekly Pay & Premium Pay – hourly associates are paid weekly; part‑time associates receive a $1 premium per hour on Sundays and select holidays; full‑time associates receive time and a half on Sundays and select holidays.
Advanced Scheduling – schedules released two weeks in advance.
Vision and Dental Insurance – part‑time and full‑time associates eligible for vision and two dental coverage options.
Well‑Being Support – 3 weeks paid parental leave, fitness reimbursement, employee assistance program, and LEAPCare care coaches.
401(k) – 401(k) plan with annual discretionary match to help associates reach savings goals.
Equal Employment Opportunity Statement
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
#J-18808-Ljbffr