Shift Leader
Firehouse Subs - Badger Restaurant Group, LLC - Wisconsin, Menomonee Falls, WI, United States
Firehouse Subs is not an ordinary sub shop. We are a fast-casual restaurant chain founded by real firefighters with a passion for serving hearty, flavorful food with genuine hospitality.
We are hiring Part-time and Full-time
Shift Leaders / Shift Managers
for both day and night shifts as we expand into Wisconsin. This role is a great fit for someone with experience as a
shift lead, team leader, restaurant manager, kitchen manager, or assistant/general manager
who enjoys leading people, running strong shifts, and delivering excellent guest service.
As a Shift Leader, you will be a Firehouse Subs brand ambassador and help coach, teach, and develop team members while keeping standards high for food quality, speed, and cleanliness.
Responsibilities
Maintain proper appearance and set the tone for a professional, positive shift
Lead by example with a friendly attitude and strong customer service
Greet all customers with our “Welcome to Firehouse!” greeting and ensure a great guest experience
Coach and support team members throughout the shift (training, feedback, and accountability)
Maintain superior knowledge of our menu and products and help the team do the same
Help manage shift execution: prep, service flow, task prioritization, and team communication
Maintain cleanliness of the restaurant using daily, weekly, and monthly cleaning checklists
Communicate with teammates in a professional, fun, and positive attitude
Support food preparation as directed by management staff, and ensure food safety standards are followed consistently
Benefits
No grease, grills, or headsets
Easy hours: no early mornings or late nights
Industry competitive wages
Rewarding and fast-paced team environment
Reliable schedules
Training and development
Excellent long-term growth opportunity
Prior experience (helpful, not required)
Shift leader, team leader, key holder, or supervisor experience
Experience in restaurant management or kitchen management (fast casual, fast food, or food service)
Experience coaching and developing team members during busy shifts
Requirements
Top-notch customer service skills
Friendly, outgoing personality
Honest and motivated to get the job done well
Previous restaurant/hospitality experience not required
Ability to lead a shift with professionalism, urgency, and attention to detail
About Firehouse Subs
Firehouse Subs is a fast-casual restaurant chain that specializes in hot subs, made right. We serve large portions of premium meats and cheeses, steamed hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family's 200 years of firefighting service.
Job Types: Full-time, Part-time
Work Location: In person
#J-18808-Ljbffr
We are hiring Part-time and Full-time
Shift Leaders / Shift Managers
for both day and night shifts as we expand into Wisconsin. This role is a great fit for someone with experience as a
shift lead, team leader, restaurant manager, kitchen manager, or assistant/general manager
who enjoys leading people, running strong shifts, and delivering excellent guest service.
As a Shift Leader, you will be a Firehouse Subs brand ambassador and help coach, teach, and develop team members while keeping standards high for food quality, speed, and cleanliness.
Responsibilities
Maintain proper appearance and set the tone for a professional, positive shift
Lead by example with a friendly attitude and strong customer service
Greet all customers with our “Welcome to Firehouse!” greeting and ensure a great guest experience
Coach and support team members throughout the shift (training, feedback, and accountability)
Maintain superior knowledge of our menu and products and help the team do the same
Help manage shift execution: prep, service flow, task prioritization, and team communication
Maintain cleanliness of the restaurant using daily, weekly, and monthly cleaning checklists
Communicate with teammates in a professional, fun, and positive attitude
Support food preparation as directed by management staff, and ensure food safety standards are followed consistently
Benefits
No grease, grills, or headsets
Easy hours: no early mornings or late nights
Industry competitive wages
Rewarding and fast-paced team environment
Reliable schedules
Training and development
Excellent long-term growth opportunity
Prior experience (helpful, not required)
Shift leader, team leader, key holder, or supervisor experience
Experience in restaurant management or kitchen management (fast casual, fast food, or food service)
Experience coaching and developing team members during busy shifts
Requirements
Top-notch customer service skills
Friendly, outgoing personality
Honest and motivated to get the job done well
Previous restaurant/hospitality experience not required
Ability to lead a shift with professionalism, urgency, and attention to detail
About Firehouse Subs
Firehouse Subs is a fast-casual restaurant chain that specializes in hot subs, made right. We serve large portions of premium meats and cheeses, steamed hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family's 200 years of firefighting service.
Job Types: Full-time, Part-time
Work Location: In person
#J-18808-Ljbffr