Supervisory Program Analyst
Treasury Department, Fresno, CA, United States
Job Title
General Manager Duties: As a Front Line Manager you will:
Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes and/or to increase the quality of the work directed.
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
The incumbent directs a program segment that performs technical, administrative, or professional related work in the Customer Account Services function.
The incumbent is accountable to a position that is two or more levels below the first SES level position in the direct supervisory chain.
Conducts personal contacts for the purpose of providing expert technical advice, assistance, and consultation; to negotiate and effect resolution of complex or controversial matters that cover a broad spectrum of technical interest.
The work supervised requires exceptional coordination and integration of a number of very important and complex technical program segments comparable to the GS-13 or higher level.
STANDARD POSITION DESCRIPTIONS (SPD): PD93205 Visit the IRS SPD Library to access the position descriptions.
General Manager Duties: As a Front Line Manager you will:
Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes and/or to increase the quality of the work directed.
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
The incumbent directs a program segment that performs technical, administrative, or professional related work in the Customer Account Services function.
The incumbent is accountable to a position that is two or more levels below the first SES level position in the direct supervisory chain.
Conducts personal contacts for the purpose of providing expert technical advice, assistance, and consultation; to negotiate and effect resolution of complex or controversial matters that cover a broad spectrum of technical interest.
The work supervised requires exceptional coordination and integration of a number of very important and complex technical program segments comparable to the GS-13 or higher level.
STANDARD POSITION DESCRIPTIONS (SPD): PD93205 Visit the IRS SPD Library to access the position descriptions.