Patient Service Specialist
Select Medical, West Des Moines, IA, United States
Patient Service Specialist
When patients enter our outpatient physical therapy center in Ankeny, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities include:
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications include:
Minimum:
High School Diploma or GED
Preferred:
1 Year Front Desk experience
Insurance Verification Experience
Compensation: $18.00 - $20.00/hour (based on experience)
Type of Employment: Full-time
Schedule: Weekdays, M/W 9-6, T/Th/F 6-3
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
When patients enter our outpatient physical therapy center in Ankeny, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities include:
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications include:
Minimum:
High School Diploma or GED
Preferred:
1 Year Front Desk experience
Insurance Verification Experience
Compensation: $18.00 - $20.00/hour (based on experience)
Type of Employment: Full-time
Schedule: Weekdays, M/W 9-6, T/Th/F 6-3
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans