Service Manager
Terminix, Nashville, TN, United States
Benefits Start Day 1 for Full‑Time Colleagues
All full‑time colleagues receive benefits on day 1 with no waiting period.
About the Role
Our Service Managers play a key leadership role in local Terminix branches, leading and motivating Pest Technician Teams to deliver outstanding service of Terminix products to customers.
Responsibilities
Each day the Service Manager ensures the pest tech team operates effectively, efficiently, and with high customer satisfaction. Specific duties include:
Monitoring branch scheduling and ensuring routes are completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns and resolving cancellation requests
Inspecting and evaluating technician performance
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams
Qualifications
Associate’s degree (four‑year degree highly desirable)
Valid driver’s license from state of residence
1‑2 years of related experience helpful but not required
Willingness to relocate highly desirable
Ability to lead and motivate others
Strong communication skills—verbal, written, and presenting
Problem‑solving skills with practical solutions
Rapport building and trust establishment with customers and employees
Detail‑oriented and safety aware
Aptitude for basic/intermediate math necessary for calculations related to sales and service
Comfortable working outside and in confined spaces such as crawl spaces and attics
Benefits
Comprehensive training and licensure paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental and vision coverage with discounts on Terminix brands
Short‑term and long‑term disability and life insurance
Paid time off
Professional and personal growth programs, including tuition reimbursement for full‑time colleagues
Health benefits including medical, dental, vision, disability and life insurance
401(k) plan with company matching
Vacation days, sick days, company‑paid holidays and floating holidays
Company mindset prioritizing health, safety and flexibility
The above statements describe the general nature of the work performed by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action‑Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
#J-18808-Ljbffr
All full‑time colleagues receive benefits on day 1 with no waiting period.
About the Role
Our Service Managers play a key leadership role in local Terminix branches, leading and motivating Pest Technician Teams to deliver outstanding service of Terminix products to customers.
Responsibilities
Each day the Service Manager ensures the pest tech team operates effectively, efficiently, and with high customer satisfaction. Specific duties include:
Monitoring branch scheduling and ensuring routes are completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns and resolving cancellation requests
Inspecting and evaluating technician performance
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams
Qualifications
Associate’s degree (four‑year degree highly desirable)
Valid driver’s license from state of residence
1‑2 years of related experience helpful but not required
Willingness to relocate highly desirable
Ability to lead and motivate others
Strong communication skills—verbal, written, and presenting
Problem‑solving skills with practical solutions
Rapport building and trust establishment with customers and employees
Detail‑oriented and safety aware
Aptitude for basic/intermediate math necessary for calculations related to sales and service
Comfortable working outside and in confined spaces such as crawl spaces and attics
Benefits
Comprehensive training and licensure paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental and vision coverage with discounts on Terminix brands
Short‑term and long‑term disability and life insurance
Paid time off
Professional and personal growth programs, including tuition reimbursement for full‑time colleagues
Health benefits including medical, dental, vision, disability and life insurance
401(k) plan with company matching
Vacation days, sick days, company‑paid holidays and floating holidays
Company mindset prioritizing health, safety and flexibility
The above statements describe the general nature of the work performed by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action‑Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
#J-18808-Ljbffr