Strategic MSP Customer Success Manager

ISI is looking for a Customer Success Manager in Herndon, Virginia, who will be the primary relationship owner for a portfolio of managed services customers. The role involves driving customer retention, conducting regular business reviews, and coordinating cross-functional teams to ensure a unified customer experience. Ideal candidates should have over three years of experience in customer-facing roles and possess strong organizational and communication skills. This position offers a competitive salary range of $80,000 to $90,000 and encourages professional growth in a hybrid work environment.
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