Front Desk Supervisor - Guest Experience Leader

HEI Hotels is seeking a Front Desk Supervisor for The Laura Hotel in Houston, TX. This full-time role requires managing front office operations to ensure exceptional customer satisfaction while adhering to corporate policies. Responsibilities include greeting guests, processing registrations, handling payments, and resolving complaints. With a commitment to employee wellness, HEI offers competitive medical, dental, and vision programs along with a 401(k) savings plan. Join a team that values passion for hospitality to create memorable experiences for guests.
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