COMPASS Program Manager
City of New York, New York, NY, United States
The New York City Department of Youth and Community Development (DYCD) invests in a network of community‑based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The Department of Youth and Community Development’s Comprehensive Afterschool System of NYC (COMPASS), formerly known as the Out‑of‑School Time Program, is comprised of over 800 programs serving young people enrolled in grades K-12.
Program Managers monitor and provide support to the COMPASS portfolio of youth programs. A primary focus of their monitoring is ensuring that DYCD‑funded agencies follow all required health and safety protocols. The COMPASS initiative provides childcare services to low‑income working families across New York City during the school year, school holidays and summer months. Over 100,000 young people participate in the COMPASS program annually. In addition, childcare participants receive meals, academic enrichment, cultural and recreational programming.
The Program Manager’s role is key to the success of the initiative. Program Managers are responsible for ensuring contractual compliance and providing programmatic support to providers who operate after‑school services for all youth.
Responsibilities
Monitor and evaluate Community‑Based Organization (CBO) COMPASS contractors.
Review and approve program plans.
Conduct site visits during late afternoon and early evening hours.
Provide technical assistance and direct work improvement or corrective action for underperforming contractors.
Participate in contract negotiations.
Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality.
Provide technical expertise to contractors during the development stages of their contracts.
Evaluate contract performance reports, as well as agency fiscal documents, to ensure contract compliance.
Become proficient and provide training to CBOs on DYCD CONNECT, DYCD’s innovative web‑based program management system.
Make summary reports to higher administrative levels along with recommendations to improve program performance.
Prepare standard reports as designated by higher management.
Complete other projects and tasks as needed to support the COMPASS unit and its programs.
Minimum Qualifications
A baccalaureate degree from an accredited college and at least two years of experience in community work or community‑centered activities related to the duties described above; or
High school graduation or equivalent and at least six years of experience in community work or community‑centered activities related to the duties described above; or
Education and/or experience equivalent to either of the above, with the requirement that all candidates have at least one year of experience as described in the first option.
Preferred Skills
Background in working with community‑based organizations.
Experience or knowledge of after‑school or other youth development programming.
Strong written and verbal communication skills.
Computer literate with advanced knowledge of Microsoft Word, Excel and Outlook.
Familiarity with DYCD’s data system, DYCD CONNECT, is preferred.
Residency Requirement
New York City residency is generally required within 90 days of appointment. City employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.
Compensation: $62,868.00 – $97,593.00
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Program Managers monitor and provide support to the COMPASS portfolio of youth programs. A primary focus of their monitoring is ensuring that DYCD‑funded agencies follow all required health and safety protocols. The COMPASS initiative provides childcare services to low‑income working families across New York City during the school year, school holidays and summer months. Over 100,000 young people participate in the COMPASS program annually. In addition, childcare participants receive meals, academic enrichment, cultural and recreational programming.
The Program Manager’s role is key to the success of the initiative. Program Managers are responsible for ensuring contractual compliance and providing programmatic support to providers who operate after‑school services for all youth.
Responsibilities
Monitor and evaluate Community‑Based Organization (CBO) COMPASS contractors.
Review and approve program plans.
Conduct site visits during late afternoon and early evening hours.
Provide technical assistance and direct work improvement or corrective action for underperforming contractors.
Participate in contract negotiations.
Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality.
Provide technical expertise to contractors during the development stages of their contracts.
Evaluate contract performance reports, as well as agency fiscal documents, to ensure contract compliance.
Become proficient and provide training to CBOs on DYCD CONNECT, DYCD’s innovative web‑based program management system.
Make summary reports to higher administrative levels along with recommendations to improve program performance.
Prepare standard reports as designated by higher management.
Complete other projects and tasks as needed to support the COMPASS unit and its programs.
Minimum Qualifications
A baccalaureate degree from an accredited college and at least two years of experience in community work or community‑centered activities related to the duties described above; or
High school graduation or equivalent and at least six years of experience in community work or community‑centered activities related to the duties described above; or
Education and/or experience equivalent to either of the above, with the requirement that all candidates have at least one year of experience as described in the first option.
Preferred Skills
Background in working with community‑based organizations.
Experience or knowledge of after‑school or other youth development programming.
Strong written and verbal communication skills.
Computer literate with advanced knowledge of Microsoft Word, Excel and Outlook.
Familiarity with DYCD’s data system, DYCD CONNECT, is preferred.
Residency Requirement
New York City residency is generally required within 90 days of appointment. City employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.
Compensation: $62,868.00 – $97,593.00
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