Voyage Communications Revenue & Guest Experience Lead

A leading cruise company is seeking a Communications Services Manager in Miami, Florida. This role focuses on enhancing guest and crew communication through effective management of internet services and revenue products. The ideal candidate should have strong sales experience, customer service skills, and familiarity with technical support. Responsibilities include overseeing the Internet Café, achieving revenue goals, providing Level 1 support, and managing budgets. This position requires a high school diploma; a bachelor's degree is a plus.
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