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Ecommerce Quality Assurance Specialist

WeatherTech®, Bolingbrook, IL, United States


We are seeking a detail-oriented Ecommerce Quality Assurance Specialist to ensure the reliability, performance, and accuracy of our eCommerce platform. This role is responsible for validating front-end page quality, end-to-end order placement workflows, and the seamless flow of order data into our ERP system. The ideal candidate combines strong functional testing skills with a deep understanding of eCommerce user journeys and backend integrations.

As the Ecommerce Quality Assurance Specialist, you will

Validate UI/UX consistency, responsiveness, and cross-browser compatibility

Ensure product pages, cart, and checkout experiences meet functional and visual standards

Identify layout, content, and performance issues across devices

Test complete customer journeys from product selection through checkout and confirmation

Validate payment processing, shipping calculations, taxes, and promotions

Perform regression testing for releases impacting checkout or cart functionality

Verify accurate transmission of order data from the eCommerce platform into the ERP system

Validate order statuses, inventory updates, pricing, and fulfillment data

Troubleshoot and document data mismatches or integration failures

Develop and maintain test cases, test plans, and test data

Execute manual and/or automated tests for new features and releases

Collaborate with developers and product teams to clarify requirements and edge cases

Identify, document, and track bugs using issue tracking tools

Provide clear reproduction steps and severity assessments

Support root cause analysis and verification of fixes

Participate in release validation and smoke testing

Monitor production systems for order flow or integration issues

Assist in incident triage and resolution

Perform other duties as assigned

Qualifications

3+ years of QA experience, preferably in eCommerce (Salesforce Commerce Cloud Preferred) or web applications

Strong understanding of eCommerce workflows (product catalog, cart, checkout, payments)

Experience testing order management systems or ERP integrations

Familiarity with APIs, data validation, and backend workflows

Experience with automated testing tools (e.g., Selenium, Cypress)

Experience with bug tracking tools (e.g., Jira, TestRail)

Strong attention to detail and analytical skills

Basic SQL or data validation experience

Understanding of payment gateways and fraud checks

Benefits
WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space.

Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance

401(k) plan

Paid vacation, holidays, and personal time

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