BDC Administrator
Lithia & Driveway, Collierville, TN, United States
L0816 Sunrise Chevrolet Buick GMC at Collierville
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
Responsibilities
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
Qualifications
Ability to present information in a clear and professional manner.
Ability to manage one’s own time effectively.
Ability to type efficiently.
Basic & phone computer skills.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
Responsibilities
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
Qualifications
Ability to present information in a clear and professional manner.
Ability to manage one’s own time effectively.
Ability to type efficiently.
Basic & phone computer skills.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr