Outpatient Clinic Coordinator
Sarasota Memorial Health Care System, Bradenton, FL, United States
Overview
Job Summary
The Outpatient Clinic Coordinator (OCC) is responsible for performing all front office duties with the capability of managing all day-to-day front office operations in the absence of the supervisor and/or manager. The OCC works collaboratively with leadership to ensure the clinic operates smoothly, promoting efficiency and effectiveness, and serves as a liaison between physician, patient, facility staff and insurance companies to manage referrals, verify information, creation of therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, registering and scheduling patients for rehabilitation services.
Responsibilities
Manage front office operations in the absence of the supervisor/manager.
Serve as a liaison between physician, patient, facility staff, and insurance companies to manage referrals.
Verify information and create therapy estimates; explain financial liability.
Collect payments and negotiate payment arrangements.
Register and schedule patients for rehabilitation services.
Qualifications
Required Qualifications
Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year-for-year basis.
Require two (2) years of healthcare or customer service industry experience.
Preferred Qualifications
Prefer prior experience in an outpatient rehabilitation setting.
Prefer demonstrated knowledge of healthcare terminology.
Prefer computer proficiency with commonly used computer applications.
Prefer knowledge of third party payers.
Licenses and Certifications
CHAA: Certified Health Access Assoc
Work Environment and Schedule
Our urgent care centers are open 7 days a week, 8am-8pm. Evenings, weekends and holidays are required. Shifts can vary from 8-hour to 10- and 12-hour shifts. Flexibility to work at all 7 urgent care locations is required; schedule location preferences will be considered.
Background Screening
Employment Screening Requirements: As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
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Job Summary
The Outpatient Clinic Coordinator (OCC) is responsible for performing all front office duties with the capability of managing all day-to-day front office operations in the absence of the supervisor and/or manager. The OCC works collaboratively with leadership to ensure the clinic operates smoothly, promoting efficiency and effectiveness, and serves as a liaison between physician, patient, facility staff and insurance companies to manage referrals, verify information, creation of therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, registering and scheduling patients for rehabilitation services.
Responsibilities
Manage front office operations in the absence of the supervisor/manager.
Serve as a liaison between physician, patient, facility staff, and insurance companies to manage referrals.
Verify information and create therapy estimates; explain financial liability.
Collect payments and negotiate payment arrangements.
Register and schedule patients for rehabilitation services.
Qualifications
Required Qualifications
Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year-for-year basis.
Require two (2) years of healthcare or customer service industry experience.
Preferred Qualifications
Prefer prior experience in an outpatient rehabilitation setting.
Prefer demonstrated knowledge of healthcare terminology.
Prefer computer proficiency with commonly used computer applications.
Prefer knowledge of third party payers.
Licenses and Certifications
CHAA: Certified Health Access Assoc
Work Environment and Schedule
Our urgent care centers are open 7 days a week, 8am-8pm. Evenings, weekends and holidays are required. Shifts can vary from 8-hour to 10- and 12-hour shifts. Flexibility to work at all 7 urgent care locations is required; schedule location preferences will be considered.
Background Screening
Employment Screening Requirements: As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
#J-18808-Ljbffr