Honda Express Advisor
Honda of Seattle, Seattle, WA, United States
Honda Express Service Advisor
Responsibilities
Greet customers promptly.
Obtain customer and vehicle information.
Report all vehicle symptoms as described by the customer.
Determine and recommend needed maintenance based on age, mileage, and history of the vehicle.
Prepare a complete and accurate estimate of the cost of labor and parts.
Establish follow-up time.
Monitor the progress of each vehicle throughout the day, and update customers frequently.
Verify that the final invoice reconciles with the work performed on the car repair order.
Explain all completed work and charges to the customer.
Requirements
Proven record of achieving exceptional customer satisfaction.
Experience as an Automotive Service Advisor, Assistant Lane Manager, or Service Consultant is a must, 2 years a must.
Friendly and enthusiastic attitude.
Must be able to work in a fast-paced environment.
A desire for a long-term career with a growing organization.
Personal and professional integrity.
CDK computer experience is a plus.
Salary
$50,000-$75,000 per year.
Benefits
4/11 scheduling.
Medical/Dental Insurance.
Paid time off.
Paid holidays.
401k retirement plan.
Company match 401k program.
Hourly pay PLUS performance-based spiffs.
Equal Opportunity Employer
#J-18808-Ljbffr
Responsibilities
Greet customers promptly.
Obtain customer and vehicle information.
Report all vehicle symptoms as described by the customer.
Determine and recommend needed maintenance based on age, mileage, and history of the vehicle.
Prepare a complete and accurate estimate of the cost of labor and parts.
Establish follow-up time.
Monitor the progress of each vehicle throughout the day, and update customers frequently.
Verify that the final invoice reconciles with the work performed on the car repair order.
Explain all completed work and charges to the customer.
Requirements
Proven record of achieving exceptional customer satisfaction.
Experience as an Automotive Service Advisor, Assistant Lane Manager, or Service Consultant is a must, 2 years a must.
Friendly and enthusiastic attitude.
Must be able to work in a fast-paced environment.
A desire for a long-term career with a growing organization.
Personal and professional integrity.
CDK computer experience is a plus.
Salary
$50,000-$75,000 per year.
Benefits
4/11 scheduling.
Medical/Dental Insurance.
Paid time off.
Paid holidays.
401k retirement plan.
Company match 401k program.
Hourly pay PLUS performance-based spiffs.
Equal Opportunity Employer
#J-18808-Ljbffr