Lead Product Designer, Mobile (Remote)
Lennar, Austin, TX, United States
Lead Product Designer
We’re looking for a Lead Product Designer to help create a new Lennar mobile app that supports customers from the moment they start their home buying journey through closing and beyond. This app will become the primary digital companion for our buyers, bringing together education, guidance, communication, and support in one intuitive experience.
What You’ll Help Build
A guided onboarding experience for customers starting the home buying process
Educational flows covering mortgages, title, insurance, closing, and next steps
Warranty request and service tracking experiences
An AI-powered chatbot that helps customers ask questions and get answers quickly
Seamless connections between customer-facing experiences and Salesforce-powered workflows
Creating the delivery mechanism for a long-term relationship between our customers and Lennar, driving revenue through referrals
Your Responsibilities On The Team
Design intuitive, customer‑first mobile app experiences across iOS and Android
Translate complex home buying concepts into clear, approachable UI and flows
Design and iterate on:
Customer onboarding and education experiences
Warranty request and service workflows
AI chatbot interactions and conversation patterns
Key milestones like financing, title, insurance, and closing
Collaborate closely with Product, Engineering, Salesforce teams, CX, Marketing and Field Ops
Partner with Salesforce stakeholders to ensure app experiences align with backend workflows and data models
Create user flows, wireframes, high‑fidelity mockups, and interactive prototypes
Apply Lennar’s design system while helping evolve it for mobile‑first use cases
Conduct usability testing and incorporate feedback into iterative improvements
Help define how the app experience is reviewed, shared, and showcased internally
Bonus Impact Areas
Help shape how AI is used responsibly and effectively within the customer experience
Improve customer confidence and reduce friction during the home buying journey
Collaborate with Analytics to understand usage, drop‑off points, and customer questions
Influence how Salesforce‑driven workflows surface information to customers in clear, actionable ways
Requirements
7+ years of experience in product, UX/UI, or app design
Strong portfolio showcasing mobile app design and UX thinking
Proficiency in Figma and modern prototyping tools
Experience designing customer‑facing products with complex flows
Comfort collaborating with engineers, product managers, and Field Ops
Familiarity with Salesforce‑supported workflows or CRM‑driven products
Curiosity about AI tools, chatbots, or conversational design
Strong understanding of responsive design, accessibility, and design systems
Ability to work autonomously and bring clarity to ambiguous problems
Confidence presenting design decisions to cross‑functional stakeholders
Bonus
Experience designing apps that support education, onboarding, or service requests
Familiarity with home buying, real estate, fintech, or customer service platforms
Physical & Office / Site Presence Requirements
This is primarily a sedentary role requiring the ability to operate a computer, communicate clearly, and collaborate across teams. Reasonable accommodations may be made for individuals with disabilities.
General Overview of Compensation & Benefits
We reasonably expect the base compensation offered for this position to range from an annual salary of $121,700.00 - $152,100, subject to adjustment based on business‑related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
This position may be eligible for bonuses.
This position may be eligible for commissions.
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
Life at Lennar
Health insurance plans (Medical, Dental, Vision)
401(k) Retirement Plan with $1 for $1 Company Match up to 5%
Paid Parental Leave and Associate Assistance Plan
Education Assistance Program and up to $30,000 in Adoption Assistance
Up to three weeks of vacation annually and generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program and Home Purchase Discounts
Equal Opportunity Employer Statement
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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We’re looking for a Lead Product Designer to help create a new Lennar mobile app that supports customers from the moment they start their home buying journey through closing and beyond. This app will become the primary digital companion for our buyers, bringing together education, guidance, communication, and support in one intuitive experience.
What You’ll Help Build
A guided onboarding experience for customers starting the home buying process
Educational flows covering mortgages, title, insurance, closing, and next steps
Warranty request and service tracking experiences
An AI-powered chatbot that helps customers ask questions and get answers quickly
Seamless connections between customer-facing experiences and Salesforce-powered workflows
Creating the delivery mechanism for a long-term relationship between our customers and Lennar, driving revenue through referrals
Your Responsibilities On The Team
Design intuitive, customer‑first mobile app experiences across iOS and Android
Translate complex home buying concepts into clear, approachable UI and flows
Design and iterate on:
Customer onboarding and education experiences
Warranty request and service workflows
AI chatbot interactions and conversation patterns
Key milestones like financing, title, insurance, and closing
Collaborate closely with Product, Engineering, Salesforce teams, CX, Marketing and Field Ops
Partner with Salesforce stakeholders to ensure app experiences align with backend workflows and data models
Create user flows, wireframes, high‑fidelity mockups, and interactive prototypes
Apply Lennar’s design system while helping evolve it for mobile‑first use cases
Conduct usability testing and incorporate feedback into iterative improvements
Help define how the app experience is reviewed, shared, and showcased internally
Bonus Impact Areas
Help shape how AI is used responsibly and effectively within the customer experience
Improve customer confidence and reduce friction during the home buying journey
Collaborate with Analytics to understand usage, drop‑off points, and customer questions
Influence how Salesforce‑driven workflows surface information to customers in clear, actionable ways
Requirements
7+ years of experience in product, UX/UI, or app design
Strong portfolio showcasing mobile app design and UX thinking
Proficiency in Figma and modern prototyping tools
Experience designing customer‑facing products with complex flows
Comfort collaborating with engineers, product managers, and Field Ops
Familiarity with Salesforce‑supported workflows or CRM‑driven products
Curiosity about AI tools, chatbots, or conversational design
Strong understanding of responsive design, accessibility, and design systems
Ability to work autonomously and bring clarity to ambiguous problems
Confidence presenting design decisions to cross‑functional stakeholders
Bonus
Experience designing apps that support education, onboarding, or service requests
Familiarity with home buying, real estate, fintech, or customer service platforms
Physical & Office / Site Presence Requirements
This is primarily a sedentary role requiring the ability to operate a computer, communicate clearly, and collaborate across teams. Reasonable accommodations may be made for individuals with disabilities.
General Overview of Compensation & Benefits
We reasonably expect the base compensation offered for this position to range from an annual salary of $121,700.00 - $152,100, subject to adjustment based on business‑related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
This position may be eligible for bonuses.
This position may be eligible for commissions.
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
Life at Lennar
Health insurance plans (Medical, Dental, Vision)
401(k) Retirement Plan with $1 for $1 Company Match up to 5%
Paid Parental Leave and Associate Assistance Plan
Education Assistance Program and up to $30,000 in Adoption Assistance
Up to three weeks of vacation annually and generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program and Home Purchase Discounts
Equal Opportunity Employer Statement
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
#J-18808-Ljbffr