Manager In Training (Part-Time)
Hibbett, Farmington Hills, MI, United States
HB: 01352 Farmington, NM (Animas Valley Mall) R301US Hibbett Retail, Inc.
Hourly
$13.98 - $13.98
Job Title:
Manager in Training
Department:
Operations
FLSA Status:
Non-Exempt
Reports To:
Store Manager
Overview
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store’s goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear, creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s responsibilities.
Essential Duties And Responsibilities
Assist the Store Manager in controlling the assets of Hibbett I City Gear
Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
Assumes responsibility of the entire store in the absence of the Store Manager
Provides knowledge and guidance to employees and customers in all departments when necessary
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
Direct staff to ensure each department’s responsibilities and standards are completed
Keeps the Store Manager informed about inventory movement and customer trends
Assures quality customer service is maintained
Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
Promote and sell services and merchandise provided by Hibbett I City Gear
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk
Supervisory Responsibilities
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; and resolving problems.
Qualifications
Experience working in a retail environment, preferably in footwear and athletic apparel
1-3 years of customer service experience
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment
Ability to assist in managing a team and keep up with overall goals and profits
Is a self-starter, has initiative to take on important tasks without being asked
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Is a team-player, passionate about outstanding customer service and selling merchandise
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Hourly
$13.98 - $13.98
Job Title:
Manager in Training
Department:
Operations
FLSA Status:
Non-Exempt
Reports To:
Store Manager
Overview
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store’s goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear, creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s responsibilities.
Essential Duties And Responsibilities
Assist the Store Manager in controlling the assets of Hibbett I City Gear
Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
Assumes responsibility of the entire store in the absence of the Store Manager
Provides knowledge and guidance to employees and customers in all departments when necessary
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
Direct staff to ensure each department’s responsibilities and standards are completed
Keeps the Store Manager informed about inventory movement and customer trends
Assures quality customer service is maintained
Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
Promote and sell services and merchandise provided by Hibbett I City Gear
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk
Supervisory Responsibilities
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; and resolving problems.
Qualifications
Experience working in a retail environment, preferably in footwear and athletic apparel
1-3 years of customer service experience
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment
Ability to assist in managing a team and keep up with overall goals and profits
Is a self-starter, has initiative to take on important tasks without being asked
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Is a team-player, passionate about outstanding customer service and selling merchandise
#J-18808-Ljbffr