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Assistant Front Office Manager

Royal Palm South Beach Miami, a Tribute Portfolio Resort, Miami Beach, FL, United States


Assistant Front Office Manager – Overview
We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join the front desk team at Royal Palm South Beach Miami. In this role, you will assist the Front Office Manager in overseeing daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. The position primarily works the evening shift to provide a Manager On‑Duty during evening hours.

Key Responsibilities

Assist in managing daily front desk operations.

Ensure superior customer service for all guests.

Oversee staff performance and adherence to procedures and policies.

Act as Manager On‑Duty during evening hours.

Qualifications

Prefer 1+ year departmental management or supervisory experience in hotel front office.

Ability to manage and lead each discipline of the department independently.

Prior cash handling experience necessary.

Ability to communicate effectively with the public and other team members.

Computer experience required.

Benefits

Multiple tiers of medical coverage.

Dental and vision coverage.

24/7 Teledoc service.

Free maintenance medications.

Pet insurance.

Hotel discounts.

Tuition reimbursement.

Paid time off (vacation, sick, bereavement, and holidays).

401K match.

Employment Conditions
Davidson Hospitality is a drug‑free workplace. Pre‑employment drug testing and background checks are required. We participate in E‑Verify.

Equal Employment Opportunity
EEO AA – Minorities / Females / Veterans / Disability / Gender Identity / Sexual Orientation.

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