Player Services Representative, Southland Casino
Delaware North, West Memphis, AR, United States
The opportunity
Delaware North Gaming is searching for full-time Player Services Representatives to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out and assisting with all player rewards transactions.
If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.
Pay
$15.00 - $15.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Update player rewards information, perform credit and cash transactions, and issue player cards
Explain games, contests, drawings, and promotional giveaways to guests
Read group resumes and oversee the daily activities of groups
Complete shift closing, drop cash, check payments, and secure the bank at all times
Offer bell assistance to all arriving and departing guests
More about you
No high school diploma or GED required
Minimum of 1 year of experience in front desk customer service
Must be able to obtain and maintain a state gaming license
Strong written and verbal communication skills
Physical requirements
Ability to lift to 50 pounds
Ability to stand 100% of the time
Shift details
Holidays
Every weekend
8hr shift
Evenings
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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Delaware North Gaming is searching for full-time Player Services Representatives to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out and assisting with all player rewards transactions.
If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.
Pay
$15.00 - $15.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Update player rewards information, perform credit and cash transactions, and issue player cards
Explain games, contests, drawings, and promotional giveaways to guests
Read group resumes and oversee the daily activities of groups
Complete shift closing, drop cash, check payments, and secure the bank at all times
Offer bell assistance to all arriving and departing guests
More about you
No high school diploma or GED required
Minimum of 1 year of experience in front desk customer service
Must be able to obtain and maintain a state gaming license
Strong written and verbal communication skills
Physical requirements
Ability to lift to 50 pounds
Ability to stand 100% of the time
Shift details
Holidays
Every weekend
8hr shift
Evenings
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr