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Fraud Investigations Officer

First Merchants Corporation, Greenwood, IN, United States


First Merchants Bank is seeking a Fraud Investigations Officer to join our team. This position will manage customer fraud investigation cases, ensuring compliance with all policies, procedures, and applicable state and federal banking regulations, minimizing loss exposure to the Bank and its customers.

Responsibilities

Administer and ensure compliance of all segments of the institution's Security Program and its supporting policies, standards, guidelines, and procedures, sharing areas of improvement whenever noted.

Prepare and submit Security Program/Fraud report statistics to the Director of Bank Protection at least quarterly.

Serve as contact for fraud-related questions and work with Regional Presidents, Market Leaders, Banking Center Management, and Commercial Team members on matters that impact their line of authority, continually communicating with the Director of Bank Protection.

Ensure that all security/fraud threats are communicated timely and prevention techniques are trained and practiced.

Assist in the continual development of loss control and anti-compromise measures to protect general assets, proprietary information, and processes.

Complete Questionable Activity Reports (QARs) for Fraud Cases, ensuring QARs are completed on cases owned by other fraud team members.

Oversee filing of criminal cases with law enforcement and serve as liaison between the bank and local and federal law enforcement authorities.

Serve on SAR Committee representing Bank Protection Team and presenting Bank Protection QARs.

Assist in investigating suspected internal and external criminal violations, including fraud, counterfeiting, suspicious incidents, and policy violations that may become security issues to help mitigate risk and minimize loss to the bank and proceed with legal/criminal/civil actions if necessary to recover directly (by phone and letter).

Attend all court hearings and answer subpoenas as assigned.

Qualifications

Bachelor's degree in business, management, criminology, or a related field, OR associate degree with two years of college + two (2) years of related work/military experience, OR four (4) years of related work/military experience (plus any additional required experience).

A minimum of three (3) years of experience conducting fraud investigations, financial crimes investigations and/or law enforcement investigations.

Benefits

Base Pay plus bonuses

Medical, Dental and Vision Insurance

401(k)

Health Savings and Flexible Spending Accounts

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

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