Lead Medical Assistant - Family Medicine - (#10745527)
Truecare Mobile Clinic, Encinitas, CA, United States
Lead Medical Assistant - Family Medicine - (#10745527)
Clinical Support - Encinitas, CA - Full Time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities.
The Lead Medical Assistant is responsible for managing and delegating roles and responsibilities of the clinic’s Medical Assistants and Medical Receptionists, ensuring the clinical floor flows properly, and performing clinical and administrative tasks under the supervision of a licensed care practitioner. The role also serves as an advocate for the Medical Assistants onsite and acts as a backup to the Vaccine Coordinator, utilizing clinical skills to assist in training new and existing staff.
Responsibilities
Assist in the supervision of clinic staff including reception, medical assistants, and other support staff, providing input for performance reviews and corrective action plans as needed.
Work with the clinic leadership team to ensure Medical Assistants on site are supported.
Oversee and train new and existing staff along with Supervisor(s) and Clinic Manager.
Review the support clinic schedule to ensure orders are in place prior to patient appointments.
Serve as a backup for the Vaccine Coordinator and attend related meetings and training sessions.
Attend site leadership meetings, present, and provide updates to staff during monthly meetings.
Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficiency and quality of services.
Collaborate with clinic staff on programs to improve patient outcomes and participate in quality improvement activities using the PDSA model.
Provide backup support for the medical assistant team, covering all functions of a medical assistant.
Coordinate inventory, ordering, and supply stock maintenance of medical supplies.
Process staff and patient incoming calls, faxes, and inquiries.
Assist LVN and RN in maintaining protocols for licensing requirements or grants.
Verify accurate chart preparation before patient visits.
Maintain supply inventory in exam rooms and back office, ensuring they are neat and clean.
Manage daily sterilization of instruments and maintain appropriate logs.
Show patients to examination rooms and prepare them for examination by performing preliminary physical tests and taking vital signs.
Record patients’ medical history, vital signs, and test results in the Electronic Health Records (EHR) system.
Assist medical staff in examining and treating patients, handing them instruments and materials, and performing tasks such as giving injections and removing sutures.
Qualifications
High school diploma or equivalent.
Graduate of an accredited Medical Assistant Program.
Three (3) years of Medical Assistant experience.
One (1) year of experience with documentation in an EHR system.
Knowledge of medical terminology, medical laboratory procedures, and healthcare operations and workflow.
Preferred Qualifications
Associate degree in health science, allied health or related field.
Bilingual in English and Spanish (may be required in some clinics).
X-Ray Technician Certificate (for clinics with x-ray services).
Phlebotomy certification.
Benefits
Competitive Compensation
Generous Time Off
Low‑cost health, dental, vision and life insurance
Tuition Reimbursement and Employee Assistance program
The pay range for this role is $27.83 - $38.96 per hour.
Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.
#J-18808-Ljbffr
Clinical Support - Encinitas, CA - Full Time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities.
The Lead Medical Assistant is responsible for managing and delegating roles and responsibilities of the clinic’s Medical Assistants and Medical Receptionists, ensuring the clinical floor flows properly, and performing clinical and administrative tasks under the supervision of a licensed care practitioner. The role also serves as an advocate for the Medical Assistants onsite and acts as a backup to the Vaccine Coordinator, utilizing clinical skills to assist in training new and existing staff.
Responsibilities
Assist in the supervision of clinic staff including reception, medical assistants, and other support staff, providing input for performance reviews and corrective action plans as needed.
Work with the clinic leadership team to ensure Medical Assistants on site are supported.
Oversee and train new and existing staff along with Supervisor(s) and Clinic Manager.
Review the support clinic schedule to ensure orders are in place prior to patient appointments.
Serve as a backup for the Vaccine Coordinator and attend related meetings and training sessions.
Attend site leadership meetings, present, and provide updates to staff during monthly meetings.
Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficiency and quality of services.
Collaborate with clinic staff on programs to improve patient outcomes and participate in quality improvement activities using the PDSA model.
Provide backup support for the medical assistant team, covering all functions of a medical assistant.
Coordinate inventory, ordering, and supply stock maintenance of medical supplies.
Process staff and patient incoming calls, faxes, and inquiries.
Assist LVN and RN in maintaining protocols for licensing requirements or grants.
Verify accurate chart preparation before patient visits.
Maintain supply inventory in exam rooms and back office, ensuring they are neat and clean.
Manage daily sterilization of instruments and maintain appropriate logs.
Show patients to examination rooms and prepare them for examination by performing preliminary physical tests and taking vital signs.
Record patients’ medical history, vital signs, and test results in the Electronic Health Records (EHR) system.
Assist medical staff in examining and treating patients, handing them instruments and materials, and performing tasks such as giving injections and removing sutures.
Qualifications
High school diploma or equivalent.
Graduate of an accredited Medical Assistant Program.
Three (3) years of Medical Assistant experience.
One (1) year of experience with documentation in an EHR system.
Knowledge of medical terminology, medical laboratory procedures, and healthcare operations and workflow.
Preferred Qualifications
Associate degree in health science, allied health or related field.
Bilingual in English and Spanish (may be required in some clinics).
X-Ray Technician Certificate (for clinics with x-ray services).
Phlebotomy certification.
Benefits
Competitive Compensation
Generous Time Off
Low‑cost health, dental, vision and life insurance
Tuition Reimbursement and Employee Assistance program
The pay range for this role is $27.83 - $38.96 per hour.
Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.
#J-18808-Ljbffr