Patient Services Rep
RWJBarnabas Health, Bridgewater, MA, United States
Job Title:
Patient Services Rep
Location:
Barnabas Health Medical Group, Bridgewater Medical Group; 762 Route 202/206 N, Bridgewater, NJ 08807
Pay Range:
$20.60 - $25.84 per hour
Shift:
Day
Employment Type:
Full-Time, Hourly
Job Overview
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Qualifications
Required:
High School Diploma or General Education Degree (GED)
Relevant experience and/or training, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communication skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associate's Degree or Bachelor's Degree
Previous medical receptionist experience or background in general office
Knowledge of medical terminology and electronic medical record (EMR) systems
Scheduling Requirements
Shift: Monday–Friday, 8:30 AM–5:00 PM
Day Shift, 1 Evening Shift Required
Full-Time, 40 Hours Per Week
Essential Functions
Performs patient check‑in and check‑out functions.
Answers routine questions in person and over the telephone.
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail.
Creates and maintains health record information, files and organizes as needed.
Coordinates with insurance providers and handles pre‑authorizations and certifications as necessary.
Other Duties
Other duties may include additional tasks as assigned and may change over time.
Benefits and Perks
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through Partners such as NJ Devils, NJ PAC, Verizon
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer.
#J-18808-Ljbffr
Patient Services Rep
Location:
Barnabas Health Medical Group, Bridgewater Medical Group; 762 Route 202/206 N, Bridgewater, NJ 08807
Pay Range:
$20.60 - $25.84 per hour
Shift:
Day
Employment Type:
Full-Time, Hourly
Job Overview
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Qualifications
Required:
High School Diploma or General Education Degree (GED)
Relevant experience and/or training, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communication skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associate's Degree or Bachelor's Degree
Previous medical receptionist experience or background in general office
Knowledge of medical terminology and electronic medical record (EMR) systems
Scheduling Requirements
Shift: Monday–Friday, 8:30 AM–5:00 PM
Day Shift, 1 Evening Shift Required
Full-Time, 40 Hours Per Week
Essential Functions
Performs patient check‑in and check‑out functions.
Answers routine questions in person and over the telephone.
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail.
Creates and maintains health record information, files and organizes as needed.
Coordinates with insurance providers and handles pre‑authorizations and certifications as necessary.
Other Duties
Other duties may include additional tasks as assigned and may change over time.
Benefits and Perks
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through Partners such as NJ Devils, NJ PAC, Verizon
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer.
#J-18808-Ljbffr