Office Manager
Indicate Technologies Inc., Vancouver, WA, United States
Overview
Indicate Technologies is a leading provider of advanced manufacturing solutions, specializing in 3D printing, 3D scanning, and metrology equipment and services. Our mission is to catalyze success by delivering high-performance solutions with low costs, ensuring mutual success for our customers, suppliers, and ourselves.
Responsibilities
Office Management: Manages and organizes office operations and procedures; orders and maintains office supplies and inventory; maintains office equipment; analyzes and maximizes office productivity; establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow; manages central filing system including archives and vendor files; develops and monitors office budget; manages office security system; prepares reports and correspondences as needed; assists with general clerical/administrative duties as needed; assigns duties and monitors quality of work; provides day-to-day guidance and oversight of subordinates; keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
CUSTOMER SERVICE MANAGEMENT: Finds solutions that benefit both the customer and the company; resolves open orders past their shipping window, invoice errors, billing issues, or potential credits; tracks number of orders entered and maintains a monthly error log; monitors and processes order requests; resolves escalated issues.
Facilities: Maintains the efficiency and good working conditions of the facilities; ensures facilities are cleaned, repaired, and maintained; complies with all regulations pertaining to area; reviews lease or facility contracts and makes recommendations to senior management.
Shipping & Order Processing: Manages purchase orders for the office; coordinates fulfillment logistics of web orders; packs and ships orders for the office; maintains inventory for the office.
Safety: Develops, implements, and monitors safety programs; plans, implements, communicates, and monitors safety policies and procedures in compliance with local, state, and federal OSHA rules and regulations; schedules and performs safety inspections; investigates all accidents and injuries; develops and implements safety training programs; distributes and/or posts new and revised safety standards that affect the company; reviews and responds to OSHA injuries; identifies potential safety hazards at all facilities; maintains records; prepares and maintains required safety reports.
Other: Special projects and other functions and duties as may be required.
Qualifications
Bachelor’s degree in Business Administration or equivalent
Two to four years of work experience in a related role
Knowledge of basic computer skills
Excellent written, verbal, and nonverbal interpersonal and communication skills
Self-starter able to work with minimal supervision
Maturity and safe work habits in an industrial environment required
Ability to work some overtime as needed
Ability to engage in independent decision-making and problem-solving
Ability to advance skills as required to meet shifting job requirements in a dynamic and growing environment
Ability to effectively challenge and enhance the professional development of others
Ability to interact with others effectively within a diverse organization
Benefits
Paid vacation, sick time and holidays
Medical, dental and vision insurance
401(k) plan
Compensation is commensurate with education and experience
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Indicate Technologies is a leading provider of advanced manufacturing solutions, specializing in 3D printing, 3D scanning, and metrology equipment and services. Our mission is to catalyze success by delivering high-performance solutions with low costs, ensuring mutual success for our customers, suppliers, and ourselves.
Responsibilities
Office Management: Manages and organizes office operations and procedures; orders and maintains office supplies and inventory; maintains office equipment; analyzes and maximizes office productivity; establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow; manages central filing system including archives and vendor files; develops and monitors office budget; manages office security system; prepares reports and correspondences as needed; assists with general clerical/administrative duties as needed; assigns duties and monitors quality of work; provides day-to-day guidance and oversight of subordinates; keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
CUSTOMER SERVICE MANAGEMENT: Finds solutions that benefit both the customer and the company; resolves open orders past their shipping window, invoice errors, billing issues, or potential credits; tracks number of orders entered and maintains a monthly error log; monitors and processes order requests; resolves escalated issues.
Facilities: Maintains the efficiency and good working conditions of the facilities; ensures facilities are cleaned, repaired, and maintained; complies with all regulations pertaining to area; reviews lease or facility contracts and makes recommendations to senior management.
Shipping & Order Processing: Manages purchase orders for the office; coordinates fulfillment logistics of web orders; packs and ships orders for the office; maintains inventory for the office.
Safety: Develops, implements, and monitors safety programs; plans, implements, communicates, and monitors safety policies and procedures in compliance with local, state, and federal OSHA rules and regulations; schedules and performs safety inspections; investigates all accidents and injuries; develops and implements safety training programs; distributes and/or posts new and revised safety standards that affect the company; reviews and responds to OSHA injuries; identifies potential safety hazards at all facilities; maintains records; prepares and maintains required safety reports.
Other: Special projects and other functions and duties as may be required.
Qualifications
Bachelor’s degree in Business Administration or equivalent
Two to four years of work experience in a related role
Knowledge of basic computer skills
Excellent written, verbal, and nonverbal interpersonal and communication skills
Self-starter able to work with minimal supervision
Maturity and safe work habits in an industrial environment required
Ability to work some overtime as needed
Ability to engage in independent decision-making and problem-solving
Ability to advance skills as required to meet shifting job requirements in a dynamic and growing environment
Ability to effectively challenge and enhance the professional development of others
Ability to interact with others effectively within a diverse organization
Benefits
Paid vacation, sick time and holidays
Medical, dental and vision insurance
401(k) plan
Compensation is commensurate with education and experience
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