Community Manager - Mode
Greystar, San Diego, CA, United States
Job Description Summary
This role manages the day-to-day operations of an assigned property, overseeing team members, daily activities, and resources to achieve established budgeted financial and operational goals. The property manager ensures compliance with company policies, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws governing multi‑family housing operations.
Property Details
Property type: Stabilized
Unit count: 111
Schedule: Monday‑Friday; 9am‑6pm (subject to change)
Housing discount: 20%
Responsibilities
Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short‑ and long‑range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the company’s standards with respect to responding and completing resident service requests.
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with company policies, values, and business practices.
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
For California only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.
Requirements
1–2 years of property management experience.
Strong expertise in leasing and a financial understanding.
Experience with Entrata preferred but not required.
Annual Salary Range
$80,000 – $83,000 (San Diego, CA)
Additional Compensation
Corporate positions: Role may be eligible for quarterly or annual bonus based on individual and company performance.
Onsite property positions: Role may be eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits
Competitive medical, dental, vision, and disability & life insurance benefits. Low (free basic) employee medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous paid time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus birthday off after 1 year of service. Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities available subject to discount and unit availability.
6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance and legal plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. For union and prevailing wage roles, compensation and benefits may vary from the listed information above due to collective bargaining agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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This role manages the day-to-day operations of an assigned property, overseeing team members, daily activities, and resources to achieve established budgeted financial and operational goals. The property manager ensures compliance with company policies, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws governing multi‑family housing operations.
Property Details
Property type: Stabilized
Unit count: 111
Schedule: Monday‑Friday; 9am‑6pm (subject to change)
Housing discount: 20%
Responsibilities
Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short‑ and long‑range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the company’s standards with respect to responding and completing resident service requests.
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with company policies, values, and business practices.
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
For California only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.
Requirements
1–2 years of property management experience.
Strong expertise in leasing and a financial understanding.
Experience with Entrata preferred but not required.
Annual Salary Range
$80,000 – $83,000 (San Diego, CA)
Additional Compensation
Corporate positions: Role may be eligible for quarterly or annual bonus based on individual and company performance.
Onsite property positions: Role may be eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits
Competitive medical, dental, vision, and disability & life insurance benefits. Low (free basic) employee medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous paid time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus birthday off after 1 year of service. Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities available subject to discount and unit availability.
6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance and legal plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. For union and prevailing wage roles, compensation and benefits may vary from the listed information above due to collective bargaining agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr