Business Office Associate
Lexington Health, Columbia, SC, United States
Job Summary
Assists patients, visitors, providers, and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.
Minimum Qualifications
Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities
Substitutable Education & Experience: Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
Required Certifications/Licensure: None.
Required Training: None.
Essential Functions
Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
Demonstrates the following:
Appropriate communication of information to all ages. i. Infant - birth to 1 year ii. Child - 1 year through 12 years iii. Adolescent - 13 years through 17 years iv. Adult - 18 years through 65 years v. Geriatric - over 65 years
Responsiveness to all patients and office staff requests.
Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.
Provides/Performs
Communication
Telephone (Answer, Transfer)
Orders/Messages - Accurate and timely relay of information
Scheduling
Referrals
Appointments
Ancillaries
Surgeries
Hospital Admissions
Medical Records
Documentation
Forms - Chart structure
Electronic chart maintenance
Image files
Faxing
Copying
Mail - In and Out
Office Operations
Enter/Verify/Correct patient demographics and insurance information
Obtain necessary signatures and consents as appropriate
Post charges/payments
Collect payment for office visits
Daily updates
Deposits
Maintain cash drawer
Screening and collecting unpaid balances
Financial counseling when needed
Work accounts receivable
Precertification/Authorization
Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning)
General Office Equipment, i.e., fax machine, copier, etc.
Duties & Responsibilities
In-service/Education
Department Orientation
Annual Training
Clerical log sheets/audits. Samplesb. Equipment
Other
Coding
E&M/basic visits
Office procedures/complex visits
Surgeries
Hospital Services
Correspondence
Statistical reports
Accounts payable
Payroll
Chaperone
Provides support and guidance for clerical policies and procedures
All other duties as assigned
Nearest Major Market
Columbia
Nearest Secondary Market
South Carolina
#J-18808-Ljbffr
Assists patients, visitors, providers, and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.
Minimum Qualifications
Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities
Substitutable Education & Experience: Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
Required Certifications/Licensure: None.
Required Training: None.
Essential Functions
Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
Demonstrates the following:
Appropriate communication of information to all ages. i. Infant - birth to 1 year ii. Child - 1 year through 12 years iii. Adolescent - 13 years through 17 years iv. Adult - 18 years through 65 years v. Geriatric - over 65 years
Responsiveness to all patients and office staff requests.
Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.
Provides/Performs
Communication
Telephone (Answer, Transfer)
Orders/Messages - Accurate and timely relay of information
Scheduling
Referrals
Appointments
Ancillaries
Surgeries
Hospital Admissions
Medical Records
Documentation
Forms - Chart structure
Electronic chart maintenance
Image files
Faxing
Copying
Mail - In and Out
Office Operations
Enter/Verify/Correct patient demographics and insurance information
Obtain necessary signatures and consents as appropriate
Post charges/payments
Collect payment for office visits
Daily updates
Deposits
Maintain cash drawer
Screening and collecting unpaid balances
Financial counseling when needed
Work accounts receivable
Precertification/Authorization
Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning)
General Office Equipment, i.e., fax machine, copier, etc.
Duties & Responsibilities
In-service/Education
Department Orientation
Annual Training
Clerical log sheets/audits. Samplesb. Equipment
Other
Coding
E&M/basic visits
Office procedures/complex visits
Surgeries
Hospital Services
Correspondence
Statistical reports
Accounts payable
Payroll
Chaperone
Provides support and guidance for clerical policies and procedures
All other duties as assigned
Nearest Major Market
Columbia
Nearest Secondary Market
South Carolina
#J-18808-Ljbffr