Customer Insight & UX Research Associate

ICE is seeking a candidate for the Mortgage Technology Product Management team to enhance customer-centric product strategies. The role involves conducting research initiatives, analyzing feedback, and collaborating with UX teams to improve customer experiences. A Bachelor's degree is required, along with strong analytical skills and proficiency in tools like Microsoft Excel and Google Analytics. Join ICE to play a pivotal role in transforming customer insights into actionable product enhancements in Jacksonville, Florida.
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