Sr Business Systems Analyst - Site Development and Acquisitions
Publix Super Markets, Lakeland, FL, United States
Description
Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.
Description
The Facilities and Real Estate team (Site Development and Acquisitions) is seeking a highly analytical Senior Business Systems Analyst to join a collaborative team focused on modernization of complex real estate systems utilizing a modern tech stack. The ideal candidate will have strong analytical, planning, problem‑solving, and communication skills, with the ability to effectively engage and drive results with project stakeholders. Demonstrate servant leadership qualities and possess a desire to continuously learn. In this role, you will lead project planning and estimation, manage project delivery execution, and support the design and development of integrations for modern and legacy systems. You will develop detailed technical requirements, create user stories, manage and prioritize the product backlog, and collaborate with cross‑functional teams to translate business needs into scalable technical solutions. By working closely with product owners, QA, architecture, and engineering teams, you will help deliver secure, compliant solutions that align with business objectives.
Location: Hybrid (Lakeland, FL)
Work Model
Enjoy the best of both worlds—collaborate in person and innovate remotely.
Why Join Us?
Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.
Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.
Your Impact
Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams
Serve as a product champion by articulating product vision, prioritizing work, maintaining the product backlog, and monitoring deliverables to ensure timely completion
Communicate product and project status to leadership, sponsors, stakeholders, and executive management
Manage relationships with software vendors as needed
Collaborate with other Business Systems Analysts to document business processes, gather requirements, and identify opportunities for improvement
Partner with Architecture, Security, Compliance, and Internal Audit to design secure, compliant, stable, and reliable solutions
Develop detailed implementation plans for complex technology solutions
Perform problem determination and define escalation paths for complex issues
Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware/software, and engaging vendors
Obtain agreement on purpose, scope, and limitations of proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance
Develop and document business acceptance criteria, perform UAT as required, and validate that acceptance criteria have been met
Serve as a subject matter expert on assigned systems, act as a primary contact for system issues, and resolve highly complex problems under general guidance
Advocate on behalf of business units to ensure solution designs meet user requirements and effectively address business process needs
Lead cross-functional workshops and discovery sessions to align stakeholders on business goals and technical feasibility
Monitor industry trends and emerging technologies to recommend innovative solutions that align with business strategy
Mentor junior analysts and contribute to team knowledge sharing through documentation, training, and best practices
Required Qualifications
Bachelor’s degree in computer science, Business, or a related analytical field, or equivalent experience
5+ years of experience as a Business Systems Analyst, including identifying business processes and supporting process improvements
5+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment
3+ years of experience working with SQL Server enterprise database management systems
3+ years of experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
Working knowledge of the Software Development Lifecycle (SDLC), with the ability to operate effectively within defined roles and responsibilities
Ability to provide after-hours support during and after application deployment, including researching complex issues, determining root causes, developing workarounds, and coordinating with vendors for resolution
Demonstrated ability to translate complex business needs into clear technical requirements and user stories
Experience working in cross-functional teams with developers, QA, UX designers, and product owners
Preferred Qualifications
Knowledge of infrastructure and systems concepts
Experience performing data analysis by creating and executing queries, interpreting results, and communicating findings to both technical and business audiences
Experience working as a Scrum Master within an Agile Scrum framework and applying it to product development and delivery
Experience with real estate or facilities management systems (e.g., IWMS, lease administration platforms, space planning tools)
Familiarity with cloud platforms such as Azure or AWS
Experience with business intelligence tools (e.g., Power BI, Tableau) for reporting and data visualization
7+ years’ business systems analysis experience
Experience with collaboration tools, like MIRO
Continued education including additional analytical or business degrees, and/or various technical disciplines
Experience as a Product Owner or Business Analyst with mobile and web applications
Experience using Microsoft DevOps to manage agile team backlog and sprints
Benefits Information
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Visit our website to see all of our benefits: https://jobs.publix.com/benefits/
Year End Bonus
As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
***Relocation/Household Good Shipment Allowance will NOT be provided.***
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Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.
Description
The Facilities and Real Estate team (Site Development and Acquisitions) is seeking a highly analytical Senior Business Systems Analyst to join a collaborative team focused on modernization of complex real estate systems utilizing a modern tech stack. The ideal candidate will have strong analytical, planning, problem‑solving, and communication skills, with the ability to effectively engage and drive results with project stakeholders. Demonstrate servant leadership qualities and possess a desire to continuously learn. In this role, you will lead project planning and estimation, manage project delivery execution, and support the design and development of integrations for modern and legacy systems. You will develop detailed technical requirements, create user stories, manage and prioritize the product backlog, and collaborate with cross‑functional teams to translate business needs into scalable technical solutions. By working closely with product owners, QA, architecture, and engineering teams, you will help deliver secure, compliant solutions that align with business objectives.
Location: Hybrid (Lakeland, FL)
Work Model
Enjoy the best of both worlds—collaborate in person and innovate remotely.
Why Join Us?
Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.
Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.
Your Impact
Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams
Serve as a product champion by articulating product vision, prioritizing work, maintaining the product backlog, and monitoring deliverables to ensure timely completion
Communicate product and project status to leadership, sponsors, stakeholders, and executive management
Manage relationships with software vendors as needed
Collaborate with other Business Systems Analysts to document business processes, gather requirements, and identify opportunities for improvement
Partner with Architecture, Security, Compliance, and Internal Audit to design secure, compliant, stable, and reliable solutions
Develop detailed implementation plans for complex technology solutions
Perform problem determination and define escalation paths for complex issues
Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware/software, and engaging vendors
Obtain agreement on purpose, scope, and limitations of proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance
Develop and document business acceptance criteria, perform UAT as required, and validate that acceptance criteria have been met
Serve as a subject matter expert on assigned systems, act as a primary contact for system issues, and resolve highly complex problems under general guidance
Advocate on behalf of business units to ensure solution designs meet user requirements and effectively address business process needs
Lead cross-functional workshops and discovery sessions to align stakeholders on business goals and technical feasibility
Monitor industry trends and emerging technologies to recommend innovative solutions that align with business strategy
Mentor junior analysts and contribute to team knowledge sharing through documentation, training, and best practices
Required Qualifications
Bachelor’s degree in computer science, Business, or a related analytical field, or equivalent experience
5+ years of experience as a Business Systems Analyst, including identifying business processes and supporting process improvements
5+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment
3+ years of experience working with SQL Server enterprise database management systems
3+ years of experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
Working knowledge of the Software Development Lifecycle (SDLC), with the ability to operate effectively within defined roles and responsibilities
Ability to provide after-hours support during and after application deployment, including researching complex issues, determining root causes, developing workarounds, and coordinating with vendors for resolution
Demonstrated ability to translate complex business needs into clear technical requirements and user stories
Experience working in cross-functional teams with developers, QA, UX designers, and product owners
Preferred Qualifications
Knowledge of infrastructure and systems concepts
Experience performing data analysis by creating and executing queries, interpreting results, and communicating findings to both technical and business audiences
Experience working as a Scrum Master within an Agile Scrum framework and applying it to product development and delivery
Experience with real estate or facilities management systems (e.g., IWMS, lease administration platforms, space planning tools)
Familiarity with cloud platforms such as Azure or AWS
Experience with business intelligence tools (e.g., Power BI, Tableau) for reporting and data visualization
7+ years’ business systems analysis experience
Experience with collaboration tools, like MIRO
Continued education including additional analytical or business degrees, and/or various technical disciplines
Experience as a Product Owner or Business Analyst with mobile and web applications
Experience using Microsoft DevOps to manage agile team backlog and sprints
Benefits Information
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Visit our website to see all of our benefits: https://jobs.publix.com/benefits/
Year End Bonus
As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
***Relocation/Household Good Shipment Allowance will NOT be provided.***
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