Remote Outsourcing Process Leader

The National African-American Insurance Association (NAAIA) is hiring a Business Process Leader for Outsourcing in Norwalk, CT. This role involves designing and optimizing business processes to support effective outsourcing operations. Responsibilities include mapping processes, establishing performance metrics, and ensuring compliance with standards. Ideal candidates will have a minimum of 5 years' experience in the insurance industry, strong analytical skills, and knowledge of agency management systems like Applied Epic. The position offers a salary range of $74,600 to $139,100, along with robust benefits and a flexible work environment.
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