Strategic Program Manager
A.P. Moller - Maersk, Charlotte, NC, United States
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
The Strategic Program Manager plays a critical role in shaping and scaling the Maersk Ground Freight business through strategic programs, insight-driven problem solving, and cross-functional execution. This role sits at the intersection of commercial strategy, product evolution, analytics, and process improvement, translating market and customer insights into structured initiatives that drive sustainable growth. The role leads complex, multi-stakeholder programs that improve how Maersk Ground Freight goes to market, develops products, and manages demand, ensuring strategic intent is converted into executable plans with measurable impact.
Responsibilities
Develop competitive and market insights across industries, customer segments, and usage patterns of ground freight services
Identify structural gaps, growth constraints, and step‑change opportunities across products, programs, and commercial motion
Lead market and customer intelligence research to inform new features, product enhancements, and strategic initiatives
Design and lead strategic programs from concept through execution, including clear objectives, milestones, and success metrics
Translate insights into structured initiatives with defined timelines, deliverables, and ownership across teams
Drive continuous improvement of commercial and operational processes supporting growth and scalability
Act as the liaison across Marketing, Finance, Product, Sales, and Operations to align priorities and execution
Coordinate inputs from multiple teams to ensure strategic initiatives are coherent, actionable, and supported end‑to‑end
Enable cross‑functional decision‑making through data‑backed recommendations and clear narratives
Support sales cycles through strategic deal shaping and product upsell identification
Build scalable internal and external collateral to support product training, commercial conversations, and go‑to‑market readiness
Build predictive models to assess the impact of programs, customer engagement, and commercial initiatives
Use data and analytics to monitor pipeline health, assess opportunity inflow, and guide prioritization decisions
Key Capabilities & Experience
Strong strategic and analytical mindset with the ability to resolve ambiguous problems
Proven experience leading complex programs or initiatives across multiple teams
Ability to translate insights into executable plans and measurable outcomes
Advanced proficiency in Excel; strong comfort with forecasting, financial modeling, and data analysis
Experience with pipeline management, CRM tools, and commercial analytics
Background in strategy, consulting, product and project management, market intelligence, or business transformation preferred
High attention to detail combined with the ability to operate at a strategic level
Strong communicator able to influence across functions and senior stakeholders
Company Benefits
Medical
Dental
Vision
401(k) + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range
$95,000-$110,000* (anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.)
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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The Strategic Program Manager plays a critical role in shaping and scaling the Maersk Ground Freight business through strategic programs, insight-driven problem solving, and cross-functional execution. This role sits at the intersection of commercial strategy, product evolution, analytics, and process improvement, translating market and customer insights into structured initiatives that drive sustainable growth. The role leads complex, multi-stakeholder programs that improve how Maersk Ground Freight goes to market, develops products, and manages demand, ensuring strategic intent is converted into executable plans with measurable impact.
Responsibilities
Develop competitive and market insights across industries, customer segments, and usage patterns of ground freight services
Identify structural gaps, growth constraints, and step‑change opportunities across products, programs, and commercial motion
Lead market and customer intelligence research to inform new features, product enhancements, and strategic initiatives
Design and lead strategic programs from concept through execution, including clear objectives, milestones, and success metrics
Translate insights into structured initiatives with defined timelines, deliverables, and ownership across teams
Drive continuous improvement of commercial and operational processes supporting growth and scalability
Act as the liaison across Marketing, Finance, Product, Sales, and Operations to align priorities and execution
Coordinate inputs from multiple teams to ensure strategic initiatives are coherent, actionable, and supported end‑to‑end
Enable cross‑functional decision‑making through data‑backed recommendations and clear narratives
Support sales cycles through strategic deal shaping and product upsell identification
Build scalable internal and external collateral to support product training, commercial conversations, and go‑to‑market readiness
Build predictive models to assess the impact of programs, customer engagement, and commercial initiatives
Use data and analytics to monitor pipeline health, assess opportunity inflow, and guide prioritization decisions
Key Capabilities & Experience
Strong strategic and analytical mindset with the ability to resolve ambiguous problems
Proven experience leading complex programs or initiatives across multiple teams
Ability to translate insights into executable plans and measurable outcomes
Advanced proficiency in Excel; strong comfort with forecasting, financial modeling, and data analysis
Experience with pipeline management, CRM tools, and commercial analytics
Background in strategy, consulting, product and project management, market intelligence, or business transformation preferred
High attention to detail combined with the ability to operate at a strategic level
Strong communicator able to influence across functions and senior stakeholders
Company Benefits
Medical
Dental
Vision
401(k) + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range
$95,000-$110,000* (anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.)
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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