AI & Automation Operations Lead
City Mattress, Florida, NY, United States
Job Summary
We are seeking a hands‑on, high‑impact AI & Automation Operations Lead to help modernize and scale our business through practical use of AI, automation, and smarter workflows. This is not a strategy‑only role. We are looking for a builder and operator — someone who can assess how work gets done today, redesign processes for efficiency, implement tools quickly, and drive measurable business results (across multiple departments). The ideal candidate understands both business operations and modern technology, with the ability to bridge the gap between leadership vision and day‑to‑day execution.
Responsibilities
Map, evaluate, and document current business processes across departments
Identify opportunities to improve efficiency using AI and automation tools
Design and implement workflow automations across systems and teams
Integrate platforms using APIs and no‑code / low‑code tools
Improve reporting, dashboards, and operational visibility
Train employees on new AI‑enabled tools and processes
Lead adoption and change management across teams
Measure ROI, time savings, cost reductions, and business impact of initiatives
Partner directly with leadership to prioritize highest‑value opportunities
Build scalable systems that support future company growth
Preferred Tools & Experience
OpenAI / Anthropic / LLM tools such as ChatGPT or Claude
CRM systems such as HubSpot, Salesforce, or similar
Business intelligence / reporting tools
API integrations and workflow logic
SOP documentation and process improvement frameworks
Ideal Backgrounds
Operations Leader Turned AI Builder:
Strong operations or business process background who has become highly capable with modern AI tools.
Consultant / Fractional Operator:
Someone who has built automation systems across multiple businesses and can execute quickly.
Independent Builder Seeking Ownership:
Consultant or freelancer ready to go deep inside one company and create lasting impact.
Mid‑Level Technical Builder:
Technical professional seeking more ownership, speed, and real business impact.
What Success Looks Like
Within the first 6–12 months, this person will help us:
Increase speed and efficiency across departments
Improve reporting and visibility
Upskill teams on practical AI usage
Deliver measurable ROI on technology investments
What We’re Looking For
Strong business judgment and operational mindset
Builder mentality with bias toward action
Comfortable working independently in a fast‑moving environment
Strong communicator who can work with both frontline teams and executives
Practical thinker who values outcomes over hype
Ability to simplify complexity and make change stick
This is an opportunity to help shape the future of an established and growing business through innovation, ownership, and meaningful execution. You will have direct access to leadership, real autonomy, and the ability to make visible impact quickly.
This role is eligible for remote work. However, candidates located near our Bonita Springs, Florida headquarters, or those able to work onsite periodically, may be preferred based on business needs and collaboration requirements.
Employment is contingent upon successful completion of a background check.
CM Management Inc. is an Equal Opportunity Employer (EEO).
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We are seeking a hands‑on, high‑impact AI & Automation Operations Lead to help modernize and scale our business through practical use of AI, automation, and smarter workflows. This is not a strategy‑only role. We are looking for a builder and operator — someone who can assess how work gets done today, redesign processes for efficiency, implement tools quickly, and drive measurable business results (across multiple departments). The ideal candidate understands both business operations and modern technology, with the ability to bridge the gap between leadership vision and day‑to‑day execution.
Responsibilities
Map, evaluate, and document current business processes across departments
Identify opportunities to improve efficiency using AI and automation tools
Design and implement workflow automations across systems and teams
Integrate platforms using APIs and no‑code / low‑code tools
Improve reporting, dashboards, and operational visibility
Train employees on new AI‑enabled tools and processes
Lead adoption and change management across teams
Measure ROI, time savings, cost reductions, and business impact of initiatives
Partner directly with leadership to prioritize highest‑value opportunities
Build scalable systems that support future company growth
Preferred Tools & Experience
OpenAI / Anthropic / LLM tools such as ChatGPT or Claude
CRM systems such as HubSpot, Salesforce, or similar
Business intelligence / reporting tools
API integrations and workflow logic
SOP documentation and process improvement frameworks
Ideal Backgrounds
Operations Leader Turned AI Builder:
Strong operations or business process background who has become highly capable with modern AI tools.
Consultant / Fractional Operator:
Someone who has built automation systems across multiple businesses and can execute quickly.
Independent Builder Seeking Ownership:
Consultant or freelancer ready to go deep inside one company and create lasting impact.
Mid‑Level Technical Builder:
Technical professional seeking more ownership, speed, and real business impact.
What Success Looks Like
Within the first 6–12 months, this person will help us:
Increase speed and efficiency across departments
Improve reporting and visibility
Upskill teams on practical AI usage
Deliver measurable ROI on technology investments
What We’re Looking For
Strong business judgment and operational mindset
Builder mentality with bias toward action
Comfortable working independently in a fast‑moving environment
Strong communicator who can work with both frontline teams and executives
Practical thinker who values outcomes over hype
Ability to simplify complexity and make change stick
This is an opportunity to help shape the future of an established and growing business through innovation, ownership, and meaningful execution. You will have direct access to leadership, real autonomy, and the ability to make visible impact quickly.
This role is eligible for remote work. However, candidates located near our Bonita Springs, Florida headquarters, or those able to work onsite periodically, may be preferred based on business needs and collaboration requirements.
Employment is contingent upon successful completion of a background check.
CM Management Inc. is an Equal Opportunity Employer (EEO).
#J-18808-Ljbffr