Financial Counselor | Oncology
UPMC, Altoona, PA, United States
Are you a skilled medical office professional looking to broaden your horizons? We have an exciting opportunity for a full-time
Financial Counselor
working on the campus of UPMC Altoona within the UPMC Hillman Cancer Center.
As a Financial Counselor, you’ll be at the forefront of patient care, ensuring that insurance benefits are verified, authorizations are obtained, and financial assistance is explored. You’ll play a key role in supporting patients navigating complex oncology and hematology care, helping them understand insurance coverage, deductibles, out‑of‑pocket limits, and available financial resources. Your work will also include patient financial counseling, coordinating free drug replacement programs, and ensuring all necessary authorizations are secured so patients can receive timely treatment.
Why Join Our Team?
Teamwork
At our medical oncology office, collaboration is at the heart of everything we do. You’ll work closely with clinical teams, providers, and administrative staff to ensure a seamless patient experience.
High‑Performance Environment
UPMC Hillman Cancer Center is known for excellence. You’ll be part of a fast‑moving, high‑volume service line where your ability to think quickly and adapt will shine.
Professional Growth
This role offers continuous learning opportunities, exposure to complex insurance processes, and the chance to develop strong professional connections across UPMC.
Work‑Life Balance
Enjoy a full‑time schedule, Monday through Friday— no evenings, weekends, or holidays .
Impact
Your work directly affects patients’ lives. You’ll help remove financial barriers so individuals can access life‑saving cancer care.
Ready for the challenge? Apply online today and be part of our mission to provide exceptional care at Hillman Cancer Center!
Responsibilities:
Obtain initial and subsequent prior authorization/referrals as required by specific payers.
Secure verification of insurance benefits prior to office visits and required treatments.
Initiate Financial Assessment Application for those patients who do not have adequate insurance coverage.
Work in collaboration with billing department to resolve open insurance claims as presented by walk‑in patients.
Assists with other office functions as required.
Ability to work in a team environment.
Evaluate all self‑pay patients, as well as those patients who are being prescribed drugs that are not reimbursable, to determine eligibility for financial assistance through drug reimbursement programs, off‑label drug policy, medical assistance and/or all other applicable programs as made available.
Demonstrate the ability to solve problems through effective communication.
Demonstrate an understanding of patient confidentiality with regards to HIPAA Regulations in order to protect both the patient and the UPMC Cancer Centers.
Complete the financial counseling process for all patients prior to treatment, including evaluation of patient financial obligations.
Meet with patients and designated family members to discuss billing issues.
Utilize the Summary of Patient Reimbursement and Liability Form and obtain appropriate approvals, as required, prior to services being rendered.
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Financial Counselor
working on the campus of UPMC Altoona within the UPMC Hillman Cancer Center.
As a Financial Counselor, you’ll be at the forefront of patient care, ensuring that insurance benefits are verified, authorizations are obtained, and financial assistance is explored. You’ll play a key role in supporting patients navigating complex oncology and hematology care, helping them understand insurance coverage, deductibles, out‑of‑pocket limits, and available financial resources. Your work will also include patient financial counseling, coordinating free drug replacement programs, and ensuring all necessary authorizations are secured so patients can receive timely treatment.
Why Join Our Team?
Teamwork
At our medical oncology office, collaboration is at the heart of everything we do. You’ll work closely with clinical teams, providers, and administrative staff to ensure a seamless patient experience.
High‑Performance Environment
UPMC Hillman Cancer Center is known for excellence. You’ll be part of a fast‑moving, high‑volume service line where your ability to think quickly and adapt will shine.
Professional Growth
This role offers continuous learning opportunities, exposure to complex insurance processes, and the chance to develop strong professional connections across UPMC.
Work‑Life Balance
Enjoy a full‑time schedule, Monday through Friday— no evenings, weekends, or holidays .
Impact
Your work directly affects patients’ lives. You’ll help remove financial barriers so individuals can access life‑saving cancer care.
Ready for the challenge? Apply online today and be part of our mission to provide exceptional care at Hillman Cancer Center!
Responsibilities:
Obtain initial and subsequent prior authorization/referrals as required by specific payers.
Secure verification of insurance benefits prior to office visits and required treatments.
Initiate Financial Assessment Application for those patients who do not have adequate insurance coverage.
Work in collaboration with billing department to resolve open insurance claims as presented by walk‑in patients.
Assists with other office functions as required.
Ability to work in a team environment.
Evaluate all self‑pay patients, as well as those patients who are being prescribed drugs that are not reimbursable, to determine eligibility for financial assistance through drug reimbursement programs, off‑label drug policy, medical assistance and/or all other applicable programs as made available.
Demonstrate the ability to solve problems through effective communication.
Demonstrate an understanding of patient confidentiality with regards to HIPAA Regulations in order to protect both the patient and the UPMC Cancer Centers.
Complete the financial counseling process for all patients prior to treatment, including evaluation of patient financial obligations.
Meet with patients and designated family members to discuss billing issues.
Utilize the Summary of Patient Reimbursement and Liability Form and obtain appropriate approvals, as required, prior to services being rendered.
#J-18808-Ljbffr