Certified Pharmacy Technician
Hy-Vee, Inc., Pleasant Hill, IA, United States
Job Description
Job Title:
Pharmacy Technician - Certified
Department:
Pharmacy
FLSA:
Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Licensed, through a national certification program, as a pharmacy technician.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists.
Positions that Report to you: None.
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
Escorting them to the products they’re looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Handles inquiries that do not require a pharmacist’s expertise and judgment.
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
Takes orders from or calls doctor’s offices for refill prescriptions.
Gathers patient information required to prepare prescriptions.
Assists in maintaining correct patient information.
Assists pharmacists in preparing prescription drug products for dispensing.
Prepares and affixes labels to prescription containers.
Prepares prescriptions to be mailed.
Prepares and submits insurance claims.
Files prescriptions after they have been dispensed.
Reports any medication errors to appropriate personnel.
Orders, checks-in and stocks pharmacy supplies.
Logs invoices as necessary.
Perform cash transactions.
Maintains cleanliness of pharmacy and dispensing area.
Assists with third party insurance billing and troubleshooting.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to all statutes and regulations pertaining to a pharmacy technician.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administers vaccines as allowed by law.
Secondary Duties and Responsibilities
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Ability to solve problems using logical or scientific thinking involving abstract and concrete variables.
Proficiency in arithmetic calculations involving algebraic and geometric calculations.
Ability to compose original correspondence, follow technical manuals, interview counsel or advise people, evaluate technical data.
Education and Experience
High school diploma or equivalent.
Certified as a licensed pharmacy technician through a certified national program and maintains continuing education requirements to keep license active.
Previous experience as a pharmacy technician or clerk is preferred; vaccination certification required by law if applicable.
Physical Requirements
Exert force up to 50 pounds occasionally, 10 pounds frequently, negligible amount constantly.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, colour vision, field of vision.
Perform physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, repetitive motions.
Working Conditions
This position frequently involves a fast work pace in a retail store setting. Must handle multiple tasks daily. Occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform Job
PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier.
Confidentiality
Maintains confidentiality of customer’s private medical information according to HIPAA act.
Contacts
Daily contact with customers, general public, suppliers/vendors. Occasional contact with community or trade/professional organisations and federal/state governmental or regulatory agencies.
Note: This pharmacy handles hazardous drugs. USP 800 requires personnel of reproductive capability to understand risks of handling hazardous drugs. Exposure may cause acute and chronic effects. Failure to follow pharmacy policies may increase risk of exposure.
Employment is contingent upon the successful completion of a pre‑employment drug screen.
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Job Title:
Pharmacy Technician - Certified
Department:
Pharmacy
FLSA:
Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Licensed, through a national certification program, as a pharmacy technician.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists.
Positions that Report to you: None.
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
Escorting them to the products they’re looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Handles inquiries that do not require a pharmacist’s expertise and judgment.
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
Takes orders from or calls doctor’s offices for refill prescriptions.
Gathers patient information required to prepare prescriptions.
Assists in maintaining correct patient information.
Assists pharmacists in preparing prescription drug products for dispensing.
Prepares and affixes labels to prescription containers.
Prepares prescriptions to be mailed.
Prepares and submits insurance claims.
Files prescriptions after they have been dispensed.
Reports any medication errors to appropriate personnel.
Orders, checks-in and stocks pharmacy supplies.
Logs invoices as necessary.
Perform cash transactions.
Maintains cleanliness of pharmacy and dispensing area.
Assists with third party insurance billing and troubleshooting.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to all statutes and regulations pertaining to a pharmacy technician.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administers vaccines as allowed by law.
Secondary Duties and Responsibilities
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Ability to solve problems using logical or scientific thinking involving abstract and concrete variables.
Proficiency in arithmetic calculations involving algebraic and geometric calculations.
Ability to compose original correspondence, follow technical manuals, interview counsel or advise people, evaluate technical data.
Education and Experience
High school diploma or equivalent.
Certified as a licensed pharmacy technician through a certified national program and maintains continuing education requirements to keep license active.
Previous experience as a pharmacy technician or clerk is preferred; vaccination certification required by law if applicable.
Physical Requirements
Exert force up to 50 pounds occasionally, 10 pounds frequently, negligible amount constantly.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, colour vision, field of vision.
Perform physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, repetitive motions.
Working Conditions
This position frequently involves a fast work pace in a retail store setting. Must handle multiple tasks daily. Occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform Job
PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier.
Confidentiality
Maintains confidentiality of customer’s private medical information according to HIPAA act.
Contacts
Daily contact with customers, general public, suppliers/vendors. Occasional contact with community or trade/professional organisations and federal/state governmental or regulatory agencies.
Note: This pharmacy handles hazardous drugs. USP 800 requires personnel of reproductive capability to understand risks of handling hazardous drugs. Exposure may cause acute and chronic effects. Failure to follow pharmacy policies may increase risk of exposure.
Employment is contingent upon the successful completion of a pre‑employment drug screen.
#J-18808-Ljbffr