Care Coordinator
Pride Health, New York, NY, United States
Minimum
3+ years of direct patient care experience
Experience with
telehealth, Remote patient monitoring technologies
Knowledge of
quality assurance, data collection, and workflow improvement
Familiarity with
electronic medical records (EMR)
Strong
analytical, communication, and problem-solving skills
Ability to work in a
fast-paced, technology-driven environment
Duties:
Support
virtual patient care
and remote monitoring activities
Monitor patients for
safety, behavior, and clinical needs
and escalate concerns to clinical teams
Assist with
telehealth services , ensuring sessions run smoothly and on time
Collaborate with
clinical teams, leadership, and technical partners
to support telehealth operations
Perform
case triaging and assignment
for virtual monitoring
Maintain and track
telehealth program data, performance metrics, and reports
Conduct
quality assurance reviews
and recommend process improvements
Identify trends and support
corrective action plans
Provide
training and support
to staff on telehealth workflows and systems
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
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3+ years of direct patient care experience
Experience with
telehealth, Remote patient monitoring technologies
Knowledge of
quality assurance, data collection, and workflow improvement
Familiarity with
electronic medical records (EMR)
Strong
analytical, communication, and problem-solving skills
Ability to work in a
fast-paced, technology-driven environment
Duties:
Support
virtual patient care
and remote monitoring activities
Monitor patients for
safety, behavior, and clinical needs
and escalate concerns to clinical teams
Assist with
telehealth services , ensuring sessions run smoothly and on time
Collaborate with
clinical teams, leadership, and technical partners
to support telehealth operations
Perform
case triaging and assignment
for virtual monitoring
Maintain and track
telehealth program data, performance metrics, and reports
Conduct
quality assurance reviews
and recommend process improvements
Identify trends and support
corrective action plans
Provide
training and support
to staff on telehealth workflows and systems
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
#J-18808-Ljbffr