(USA) Tire & Battery Technician - Automotive
Walmart, Kokomo, IN, United States
Position Summary
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
What you’ll do
Be a Team Member
– Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert
– Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (tire pressure monitoring systems), product specifications and seasonality, as well as point‑of‑sale systems and phone and in‑person selling techniques.
Be a Techie
– Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapts to new tools and encourages others to use them.
Be an Owner
– Communicates equipment tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork/ logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador
– Acts as a brand advocate by valuing the member’s experience in the TBC area, models high‑quality service and products, develops influencing and inspiring others for working in a style that is respectful, supportive and team‑oriented, understands roadblocks and assists in training team members.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Completes work assignments and priorities by utilizing policies, data and resources, collaborating with managers, co‑workers, customers and other business partners to identify priorities, deadlines and expectations; carries out tasks, communicates progress and information, and recommends ways to address improvement opportunities while adapting to and learning from change and feedback.
Respect the Individual: embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Respect the Individual: works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
Respect the Individual: strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments.
Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act with Integrity: acts in a selfless manner, is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members: delivers results while putting the customer first.
Serve our Customers and Members: makes decisions based on reliable information, balances short‑ and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
Strive for Excellence: drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO may be used for vacation, sick leave, holidays, or other purposes; the amount received depends on job classification and length of employment.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on the job classification and length of employment. Benefits are subject to change.
The hourly wage range for this position is $19.00 to $27.00*, and the actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Minimum Qualifications
A valid State‑issued Driver’s License.
Must be 18 years of age or older.
Completion of all job‑required trainings and assessments within a prescribed time period.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Primary Location: 1917 E MARKLAND AVE, KOKOMO, IN 46901‑6237, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
What you’ll do
Be a Team Member
– Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert
– Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (tire pressure monitoring systems), product specifications and seasonality, as well as point‑of‑sale systems and phone and in‑person selling techniques.
Be a Techie
– Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapts to new tools and encourages others to use them.
Be an Owner
– Communicates equipment tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork/ logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador
– Acts as a brand advocate by valuing the member’s experience in the TBC area, models high‑quality service and products, develops influencing and inspiring others for working in a style that is respectful, supportive and team‑oriented, understands roadblocks and assists in training team members.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Completes work assignments and priorities by utilizing policies, data and resources, collaborating with managers, co‑workers, customers and other business partners to identify priorities, deadlines and expectations; carries out tasks, communicates progress and information, and recommends ways to address improvement opportunities while adapting to and learning from change and feedback.
Respect the Individual: embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Respect the Individual: works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
Respect the Individual: strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments.
Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act with Integrity: acts in a selfless manner, is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members: delivers results while putting the customer first.
Serve our Customers and Members: makes decisions based on reliable information, balances short‑ and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
Strive for Excellence: drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO may be used for vacation, sick leave, holidays, or other purposes; the amount received depends on job classification and length of employment.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on the job classification and length of employment. Benefits are subject to change.
The hourly wage range for this position is $19.00 to $27.00*, and the actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Minimum Qualifications
A valid State‑issued Driver’s License.
Must be 18 years of age or older.
Completion of all job‑required trainings and assessments within a prescribed time period.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Primary Location: 1917 E MARKLAND AVE, KOKOMO, IN 46901‑6237, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr