Commercial Service Technician (Bay Area - Days)
KDC Construction, San Jose, CA, United States
Overview
The Service Technician performs tasks and responds to a high volume of repair and maintenance service work orders ranging from minor handyman type repairs to medium commercial renovation projects. The Service Technician can work independently with minimal supervision and has a variety of construction skillsets, including but not limited to basic electrical, plumbing, carpentry, flooring, and drywall. The Service Technician is focused on delivering a positive experience to the customer and continual improvement for customer experience and satisfaction.
Responsibilities
Services work orders at various customer locations.
Performs requested minor equipment and building repairs.
Responds to Priority 1 emergency safety concern requests for employees or customers, health department shut-down, city official shut-down, or substantial impact on sales.
Responsible for daily updates which detail store visits, times on-site, and any other changes which affect the schedule.
Documents daily work activity, properly photographs existing job site conditions/work completion, and responds to management team inquiries.
Assists with updating facility records at store level by submitting all completed paperwork as required.
Maintains personal tool inventory.
Responsible for Vehicle Maintenance and Parts Inventory.
Inspects and troubleshoots systems to identify necessary repairs.
Travels to different worksites to complete required tasks and projects.
Responsible for working safely adhering to all aspects of the Health, Safety, and Environmental Program both for self-protection and for protecting co-workers, sub-contractors, the public, and the client by supporting all Company safety efforts.
Other duties as assigned.
Education, Experience, And Skills
Must have a flexible schedule and work some nights and weekends, as needed.
High school diploma or equivalent.
General trade or Handyman experience with basic electrical, plumbing, carpentry, flooring, and drywall.
Possess the vehicle and tools required to perform job functions.
Ability to interact with a diverse customer roster.
Carefully considers cost/benefits.
Demonstrates attention to detail, creative problem-solving, and analytical skills.
Self-motivated and works independently.
Able to deliver a positive experience to the customer.
Follows all Company and customer policies and procedures.
Has passion, energy, persistence, positive attitude, and enthusiasm.
Proficient with computers and familiar with Microsoft Software Suite.
Must possess or obtain an appropriate state driver’s license before employment, along with a clean driving record and reliable transportation.
Benefits
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts – Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
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The Service Technician performs tasks and responds to a high volume of repair and maintenance service work orders ranging from minor handyman type repairs to medium commercial renovation projects. The Service Technician can work independently with minimal supervision and has a variety of construction skillsets, including but not limited to basic electrical, plumbing, carpentry, flooring, and drywall. The Service Technician is focused on delivering a positive experience to the customer and continual improvement for customer experience and satisfaction.
Responsibilities
Services work orders at various customer locations.
Performs requested minor equipment and building repairs.
Responds to Priority 1 emergency safety concern requests for employees or customers, health department shut-down, city official shut-down, or substantial impact on sales.
Responsible for daily updates which detail store visits, times on-site, and any other changes which affect the schedule.
Documents daily work activity, properly photographs existing job site conditions/work completion, and responds to management team inquiries.
Assists with updating facility records at store level by submitting all completed paperwork as required.
Maintains personal tool inventory.
Responsible for Vehicle Maintenance and Parts Inventory.
Inspects and troubleshoots systems to identify necessary repairs.
Travels to different worksites to complete required tasks and projects.
Responsible for working safely adhering to all aspects of the Health, Safety, and Environmental Program both for self-protection and for protecting co-workers, sub-contractors, the public, and the client by supporting all Company safety efforts.
Other duties as assigned.
Education, Experience, And Skills
Must have a flexible schedule and work some nights and weekends, as needed.
High school diploma or equivalent.
General trade or Handyman experience with basic electrical, plumbing, carpentry, flooring, and drywall.
Possess the vehicle and tools required to perform job functions.
Ability to interact with a diverse customer roster.
Carefully considers cost/benefits.
Demonstrates attention to detail, creative problem-solving, and analytical skills.
Self-motivated and works independently.
Able to deliver a positive experience to the customer.
Follows all Company and customer policies and procedures.
Has passion, energy, persistence, positive attitude, and enthusiasm.
Proficient with computers and familiar with Microsoft Software Suite.
Must possess or obtain an appropriate state driver’s license before employment, along with a clean driving record and reliable transportation.
Benefits
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts – Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
#J-18808-Ljbffr