Medical Assistant II - Otolaryngology
Fertility Providers Alliance, Kansas City, MO, United States
Position Summary
Offering a four day ten hour schedule option, as well as a bonus incentive program, WashU Department of Otolaryngology (Ear, Nose, and Throat) ambulatory clinics are looking for a Medical Assistant, Level II. Excellent patient care starts from the moment a patient walks in the door. We are looking for friendly faces to welcome and care for our patients who present with many challenges. ENT is more than just tonsils and ear tubes! We work hard to give our patients the highest level of care in a multidisciplinary setting. Our medical assistants collaborate with providers and other clinical staff to create a patient‑centric experience. If you are looking for a patient‑facing position that offers the opportunity to grow and learn with a promotional pathway, we would love to meet you.
Scheduled Hours: 40
Primary Duties & Responsibilities
Interacts directly with patients in clinic setting and completes clinical tasks including obtaining vital signs, conducting EKGs, completing phlebotomy and verifying medications.
Prepares for office hours by obtaining charts, scheduling tests and preparing exam rooms.
Assists with examinations, procedures and lab tests.
May assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.
May administer medications under the order of physicians or nurse practitioner (includes vaccines and intramuscular and subcutaneous injections).
Communication and Documentation
Directs patient flow, assists with special procedures/treatments and completes requisitions.
Routes phone messages, patient questions and telephone communications to appropriate personnel.
Assists with care coordination by calling patients with test results, scheduling appointments, return calls, surgeries, diagnostic procedures and monitoring new and return patient contacts.
Completes necessary paperwork and documentation in a timely manner.
Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
May complete requisitions/orders per WashU guidelines.
Equipment and Supplies
Monitors supply inventory to ensure adequate supplies, equipment or garments are available and comply with regulations.
Cleans and stocks exam rooms and sterilizes instruments.
Other Functions
Maintains required HIPAA compliance, maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and Washington University policies.
Complies with OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.
Working Conditions
Normal office environment.
Exposure to blood‑borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Typically standing or walking.
Typically bending, crouching, or stooping.
Occasional lifting (25 lbs. or less).
Equipment
Office equipment.
Clinical/diagnostic equipment.
Note: The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
High school diploma or equivalent high school certification.
Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, nurse aide, physical therapy and nurse technicians, certified athletic trainers).
Medical Assistant credentials must be obtained from in‑person proctored exams from the following certifying bodies: NHA, AAMA, or AMT (online proctored exams are not sufficient).
Graduate of an accredited nursing program (RN/LPN) or comparable allied health training program with a minimum of one year of relevant experience.
Proof of a Medical Assistant certification/registration with successful completion of certification exam within six months of hire date (or a shorter timeframe if noted by hiring manager).
Basic Life Support certification (online Basic Life Support without a skills assessment component is not sufficient).
Preferred Qualifications
Graduate of an accredited Medical Assistant Program.
B.S.N. – Bachelor of Science in Nursing, P.N. – Diploma in Practical Nursing.
Medical Assistant (2 years) work experience.
Skills including Anatomy, Clinical Care, Communication, Cross‑Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs.
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U‑Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, with employee and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
Family
4 weeks of caregiver leave to bond with your new child. Family care resources available for childcare needs. Adult care covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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Offering a four day ten hour schedule option, as well as a bonus incentive program, WashU Department of Otolaryngology (Ear, Nose, and Throat) ambulatory clinics are looking for a Medical Assistant, Level II. Excellent patient care starts from the moment a patient walks in the door. We are looking for friendly faces to welcome and care for our patients who present with many challenges. ENT is more than just tonsils and ear tubes! We work hard to give our patients the highest level of care in a multidisciplinary setting. Our medical assistants collaborate with providers and other clinical staff to create a patient‑centric experience. If you are looking for a patient‑facing position that offers the opportunity to grow and learn with a promotional pathway, we would love to meet you.
Scheduled Hours: 40
Primary Duties & Responsibilities
Interacts directly with patients in clinic setting and completes clinical tasks including obtaining vital signs, conducting EKGs, completing phlebotomy and verifying medications.
Prepares for office hours by obtaining charts, scheduling tests and preparing exam rooms.
Assists with examinations, procedures and lab tests.
May assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.
May administer medications under the order of physicians or nurse practitioner (includes vaccines and intramuscular and subcutaneous injections).
Communication and Documentation
Directs patient flow, assists with special procedures/treatments and completes requisitions.
Routes phone messages, patient questions and telephone communications to appropriate personnel.
Assists with care coordination by calling patients with test results, scheduling appointments, return calls, surgeries, diagnostic procedures and monitoring new and return patient contacts.
Completes necessary paperwork and documentation in a timely manner.
Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
May complete requisitions/orders per WashU guidelines.
Equipment and Supplies
Monitors supply inventory to ensure adequate supplies, equipment or garments are available and comply with regulations.
Cleans and stocks exam rooms and sterilizes instruments.
Other Functions
Maintains required HIPAA compliance, maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and Washington University policies.
Complies with OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.
Working Conditions
Normal office environment.
Exposure to blood‑borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Typically standing or walking.
Typically bending, crouching, or stooping.
Occasional lifting (25 lbs. or less).
Equipment
Office equipment.
Clinical/diagnostic equipment.
Note: The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
High school diploma or equivalent high school certification.
Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, nurse aide, physical therapy and nurse technicians, certified athletic trainers).
Medical Assistant credentials must be obtained from in‑person proctored exams from the following certifying bodies: NHA, AAMA, or AMT (online proctored exams are not sufficient).
Graduate of an accredited nursing program (RN/LPN) or comparable allied health training program with a minimum of one year of relevant experience.
Proof of a Medical Assistant certification/registration with successful completion of certification exam within six months of hire date (or a shorter timeframe if noted by hiring manager).
Basic Life Support certification (online Basic Life Support without a skills assessment component is not sufficient).
Preferred Qualifications
Graduate of an accredited Medical Assistant Program.
B.S.N. – Bachelor of Science in Nursing, P.N. – Diploma in Practical Nursing.
Medical Assistant (2 years) work experience.
Skills including Anatomy, Clinical Care, Communication, Cross‑Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs.
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U‑Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, with employee and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
Family
4 weeks of caregiver leave to bond with your new child. Family care resources available for childcare needs. Adult care covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
#J-18808-Ljbffr