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Patient Coordinator

Advocacy Wisconsin, LLC, Rockwall, TX, United States


Overview
Preferred Search Group is partnering with a top-rated private dental practice in Rockwell, TX to find a Patient Coordinator. This is a critical role in the overall success of the practice and the ideal candidate will have previous collections and treatment coordinator experience. Pay for this position is $25-28/hour depending on experience.

Schedule
Monday–Thursday 7a–4p

Duties

Greet patients warmly and assist with appointment scheduling, rescheduling, and cancellations

Handle new patient calls and re-care patient calls

Post insurance payments and manage the AR of the practice

Prepare and monitor practice statistics and provide to doctor for daily and weekly team members

Coordinate marketing projects

Coordinate time sheet submittal and payroll submission promptly

Coordinate training of new team members on computer software

Complete new team member packets in a timely manner

Coordinate all vacation schedules and requests for time off with doctor and add to schedule

Coordinate training for all newly hired team members

Coordinate coverage for team members during sick days, CEU or vacation and fill in for other office personnel as needed

Balance petty cash on hand and be accountable for receipts and reconciling

Take responsibility for the security and accounting for all cash and checks

Make necessary entries to computer, insurance updates, balance updates, payments, etc

Ensure insurance claims are submitted electronically and within 24 hours of procedure (making corrections if needed, resubmitting if needed)

Ensure health of Insurance AR by making sure it is complete by the 10th of each month

Run Audit Trail each day

Review production and collection reports daily

Ensure all team members maintain proper licensure

Support consultations as needed

Ensure X-ray and maintenance logs are current and compliant

Ensure inside and outside of office is kept tidy and neat

Requirements

Previous collections and treatment coordinating experience

Experience working in a fee for service office highly desired

High school diploma

Benefits

Paid vacation

Free dental care (family dental days for spouse and children)

Paid holidays

401 K with employer match

Team bonuses

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