Engineering Operations Technician
Amazon, Canton, MS, United States
Overview
Job ID: 10401171 | Amazon Data Services, Inc. - A19
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you’ll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Engineering technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switch gear, UPSs, PDUs, wet‑cell batteries, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
Duties
Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support the change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On‑site support of contractors, subcontractors and vendors, ensuring all work performed is in accordance with established practices, procedures and local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
Role may support more than one location/site.
A Day in the Life
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager. The technician maintains, operates, and troubleshoots mission‑critical data center facility equipment including stand‑by diesel generators, related fuel systems, three‑phase electrical systems, pump systems, and associated controls. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
Physical Requirements
The candidate must be able to:
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for more than 40 pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until the assigned facility becomes operational
Travel frequency will vary based on business needs and the operational status of the assigned facility
Must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Basic Qualifications
1+ years of electrical or mechanical experience
1+ years’ experience with Microsoft Office products
Ability to work on a flexible schedule including days, nights, and/or weekends.
Preferred Qualifications
2+ years of data center engineering experience
Technical (Military Trade School) training
Associate or higher education in a related field
Compensation
Salary range: 32.00 - 57.00 USD hourly (USA, MD, Frederick). Starting pay will be based on experience, qualifications, and location. On Day 1 Amazon offers Employee Assistance Program, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .
Relocation
Lump sum stipend will be provided to eligible candidates who relocate for this position.
Immigration
Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.
Equal Opportunity Employment
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Job ID: 10401171 | Amazon Data Services, Inc. - A19
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you’ll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Engineering technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switch gear, UPSs, PDUs, wet‑cell batteries, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
Duties
Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support the change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On‑site support of contractors, subcontractors and vendors, ensuring all work performed is in accordance with established practices, procedures and local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
Role may support more than one location/site.
A Day in the Life
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager. The technician maintains, operates, and troubleshoots mission‑critical data center facility equipment including stand‑by diesel generators, related fuel systems, three‑phase electrical systems, pump systems, and associated controls. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
Physical Requirements
The candidate must be able to:
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for more than 40 pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until the assigned facility becomes operational
Travel frequency will vary based on business needs and the operational status of the assigned facility
Must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
Basic Qualifications
1+ years of electrical or mechanical experience
1+ years’ experience with Microsoft Office products
Ability to work on a flexible schedule including days, nights, and/or weekends.
Preferred Qualifications
2+ years of data center engineering experience
Technical (Military Trade School) training
Associate or higher education in a related field
Compensation
Salary range: 32.00 - 57.00 USD hourly (USA, MD, Frederick). Starting pay will be based on experience, qualifications, and location. On Day 1 Amazon offers Employee Assistance Program, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .
Relocation
Lump sum stipend will be provided to eligible candidates who relocate for this position.
Immigration
Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.
Equal Opportunity Employment
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#J-18808-Ljbffr