Palliative Medicine Certified Medical Assistant
AMOREM, formerly known as Burke Hospice & Palliative Care and Caldwell Hospice and Palliative Care, Hudson, NC, United States
Description
The palliative medicine certified medical assistant (CMA) improves the quality of life of patients with a serious illness by providing triage support, education, and ongoing communication with patients and providers to ensure the patient receives the right care at the right time. The CMA reviews and approves all new referrals to the program in a timely manner, completes all medication refills and prior authorizations, and serves as a champion for hospice care by ensuring timely hospice referrals.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide quality, patient-centered care to all palliative care patients using the nursing process and standards of nursing practice with sensitivity and respect for the diversity of the human experience.
Expedite appropriate care and treatment, using critical reasoning and astute clinical judgment.
Asses, triage, and provide CMA consultation, then appropriate follow-up using telecommunications technology.
Apply appropriate interventions, such as identifying and clarifying palliative medicine patient needs, providing education and promoting patient advocacy.
Facilitate continuity of care, interdisciplinary team collaboration and coordination of access to hospice care when appropriate, serving as a persuasive advocate for the right care at the right time.
Maximize palliative medicine program productivity by focusing on program goals, purpose and priorities.
Serve as an active member of the palliative medicine interdisciplinary team.
Provide direct patient care within the CMA scope of practice and organization policies and procedures, when requested.
Document assessment, interventions and outcomes utilizing the electronic medical record at point of care.
Foster a trusting and reliable relationship with patient/family.
Ensure high patient and provider satisfaction.
Other duties as assigned.
Knowledge, Skills & Abilities
Knowledge of computer systems and software used.
Knowledge of laws, rules and regulations; standards and guidelines of accrediting bodies; organization policies and procedures.
Knowledge of medical and professional nursing ethics and privacy rights.
Knowledge of medical terminology, illness and disease management, medication management.
Demonstrated skills in teaching, educating, problem-solving and critical thinking.
Demonstrated skills in communication and effective interaction with others.
Ability to anticipate, assess, plan for and manage physical, psychosocial and quality of life needs of the patient and family, and provide appropriate support, comfort and reassurance.
Ability to work with patients/families regardless of race, color, creed, age or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness.
Ability to work a flexible schedule, if needed.
Education
High School Diploma.
Experience
Two years of hospice experience.
Licensures & Certifications
Certified Medical Assistant certificate.
CPR certification.
Physical Demands
Visual acuity to read chart and physicians’ orders.
Ability to sit, stand and walk for extended periods of time.
Manual dexterity to establish IV sites, manipulate tubing and other patient care supplies.
Ability to lift and support an average of 150 pounds with assistance.
Ability to push/pull, and bend frequently.
Ability to squat, kneel, climb and balance.
Special Requirements
Must have an automobile with required insurance coverage and state driver’s license.
#J-18808-Ljbffr
The palliative medicine certified medical assistant (CMA) improves the quality of life of patients with a serious illness by providing triage support, education, and ongoing communication with patients and providers to ensure the patient receives the right care at the right time. The CMA reviews and approves all new referrals to the program in a timely manner, completes all medication refills and prior authorizations, and serves as a champion for hospice care by ensuring timely hospice referrals.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide quality, patient-centered care to all palliative care patients using the nursing process and standards of nursing practice with sensitivity and respect for the diversity of the human experience.
Expedite appropriate care and treatment, using critical reasoning and astute clinical judgment.
Asses, triage, and provide CMA consultation, then appropriate follow-up using telecommunications technology.
Apply appropriate interventions, such as identifying and clarifying palliative medicine patient needs, providing education and promoting patient advocacy.
Facilitate continuity of care, interdisciplinary team collaboration and coordination of access to hospice care when appropriate, serving as a persuasive advocate for the right care at the right time.
Maximize palliative medicine program productivity by focusing on program goals, purpose and priorities.
Serve as an active member of the palliative medicine interdisciplinary team.
Provide direct patient care within the CMA scope of practice and organization policies and procedures, when requested.
Document assessment, interventions and outcomes utilizing the electronic medical record at point of care.
Foster a trusting and reliable relationship with patient/family.
Ensure high patient and provider satisfaction.
Other duties as assigned.
Knowledge, Skills & Abilities
Knowledge of computer systems and software used.
Knowledge of laws, rules and regulations; standards and guidelines of accrediting bodies; organization policies and procedures.
Knowledge of medical and professional nursing ethics and privacy rights.
Knowledge of medical terminology, illness and disease management, medication management.
Demonstrated skills in teaching, educating, problem-solving and critical thinking.
Demonstrated skills in communication and effective interaction with others.
Ability to anticipate, assess, plan for and manage physical, psychosocial and quality of life needs of the patient and family, and provide appropriate support, comfort and reassurance.
Ability to work with patients/families regardless of race, color, creed, age or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness.
Ability to work a flexible schedule, if needed.
Education
High School Diploma.
Experience
Two years of hospice experience.
Licensures & Certifications
Certified Medical Assistant certificate.
CPR certification.
Physical Demands
Visual acuity to read chart and physicians’ orders.
Ability to sit, stand and walk for extended periods of time.
Manual dexterity to establish IV sites, manipulate tubing and other patient care supplies.
Ability to lift and support an average of 150 pounds with assistance.
Ability to push/pull, and bend frequently.
Ability to squat, kneel, climb and balance.
Special Requirements
Must have an automobile with required insurance coverage and state driver’s license.
#J-18808-Ljbffr