Patient Access Specialist, PRN Floater (PT Clinics)
Novamed, Walnut Hill, TN, United States
General Summary of Duties
This position will ensure all Patient Access functions within the Physical Therapy department are completed accurately and timely for proper operation of management reports and cash flow.
Requirements
High School Diploma, with 1 year experience in a healthcare setting
Knowledge of clinic policies and procedures
Knowledge of computer systems and programs
Knowledge of medical terminology
Must be able to multitask
Proficient in MS Office applications including Outlook, Word, Excel, and PowerPoint
Essential Functions
Conduct and document patient interviews to obtain demographic, insurance, and financial information for registration, insurance verification, prior authorization, and billing.
Perform check‑in procedures and understand patient flow processes.
Verify patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
Calculate, discuss, and collect estimated patient financial liability according to financial clearance policies.
Schedule patients for evaluation and treatment per provider guidelines.
Adhere to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.
Perform all other duties as assigned.
Physical Demands
Requires sitting, conversing, and listening for prolonged periods; using hands to touch, handle, or feel objects, and to reach with hands and arms.
Requires close vision and the ability to adjust focus.
Requires lifting and/or carrying over 20 pounds on a regular basis and pushing/pulling over 25 pounds.
May require standing and/or walking at least 5 hours per day and working at a computer for extended periods.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Normal busy office environment with significant telephone work and direct patient contact. Occasional evening or weekend work may be required.
Responsibilities, knowledge, skills, abilities and working conditions may change over time to meet evolving needs.
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This position will ensure all Patient Access functions within the Physical Therapy department are completed accurately and timely for proper operation of management reports and cash flow.
Requirements
High School Diploma, with 1 year experience in a healthcare setting
Knowledge of clinic policies and procedures
Knowledge of computer systems and programs
Knowledge of medical terminology
Must be able to multitask
Proficient in MS Office applications including Outlook, Word, Excel, and PowerPoint
Essential Functions
Conduct and document patient interviews to obtain demographic, insurance, and financial information for registration, insurance verification, prior authorization, and billing.
Perform check‑in procedures and understand patient flow processes.
Verify patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
Calculate, discuss, and collect estimated patient financial liability according to financial clearance policies.
Schedule patients for evaluation and treatment per provider guidelines.
Adhere to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.
Perform all other duties as assigned.
Physical Demands
Requires sitting, conversing, and listening for prolonged periods; using hands to touch, handle, or feel objects, and to reach with hands and arms.
Requires close vision and the ability to adjust focus.
Requires lifting and/or carrying over 20 pounds on a regular basis and pushing/pulling over 25 pounds.
May require standing and/or walking at least 5 hours per day and working at a computer for extended periods.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Normal busy office environment with significant telephone work and direct patient contact. Occasional evening or weekend work may be required.
Responsibilities, knowledge, skills, abilities and working conditions may change over time to meet evolving needs.
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