Medical Receptionist
CenterWell Senior Primary Care, Kissimmee, FL, United States
Overview
Become a part of our caring community
CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great.
Responsibilities
Operate a switchboard or multi-line phone and maintain long distance call logs. Take and distribute accurate messages.
Greet visitors, determine the nature of their visit, issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to the appropriate office, department or employee.
Respond to routine inquiries from internal or external sources (location, hours of operation, phone numbers, and/or email address).
Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
Work under defined parameters around work expectations, quality standards, priorities and timing, and under close supervision and/or within established policies/practices with minimal deviation.
Required Qualifications
High School Diploma or GED
1 year or more of experience working in a Healthcare setting
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Experience with EMR Systems (Electronic Medical Records)
Preferred Qualifications
Value-based care model experience
Knowledge of Medical Terminology
Bilingual in English and Spanish
Medical Receptionist Working Hours
Scheduled 40 hours per week; Monday to Friday 8:00 AM – 5:00 PM.
Local travel may be required; Mileage is reimbursed.
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Other Requirements
Attach your resume to your application (PDF or Word format).
Interview Format
We will use HireVue as part of our hiring process to connect with you and assess relevant skills and experience.
Language Proficiency
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment provided by an outside vendor.
Benefits
Blue Cross and Blue Shield Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Pay and Schedule
Scheduled Weekly Hours : 40
Pay Range : $38,000 - $45,800 per year
This job is eligible for a bonus incentive plan based on company and/or individual performance.
About CenterWell and Equal Opportunity
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors with an integrated care model focused on personalized experiences and better health outcomes.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business delivering integrated and differentiated experiences centered on patients. CenterWell is part of Humana Inc. (NYSE: HUM).
Equal Opportunity Employer: It is Humana’s policy not to discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to comply with applicable laws and regulations.
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Become a part of our caring community
CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great.
Responsibilities
Operate a switchboard or multi-line phone and maintain long distance call logs. Take and distribute accurate messages.
Greet visitors, determine the nature of their visit, issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to the appropriate office, department or employee.
Respond to routine inquiries from internal or external sources (location, hours of operation, phone numbers, and/or email address).
Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
Work under defined parameters around work expectations, quality standards, priorities and timing, and under close supervision and/or within established policies/practices with minimal deviation.
Required Qualifications
High School Diploma or GED
1 year or more of experience working in a Healthcare setting
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Experience with EMR Systems (Electronic Medical Records)
Preferred Qualifications
Value-based care model experience
Knowledge of Medical Terminology
Bilingual in English and Spanish
Medical Receptionist Working Hours
Scheduled 40 hours per week; Monday to Friday 8:00 AM – 5:00 PM.
Local travel may be required; Mileage is reimbursed.
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Other Requirements
Attach your resume to your application (PDF or Word format).
Interview Format
We will use HireVue as part of our hiring process to connect with you and assess relevant skills and experience.
Language Proficiency
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment provided by an outside vendor.
Benefits
Blue Cross and Blue Shield Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Pay and Schedule
Scheduled Weekly Hours : 40
Pay Range : $38,000 - $45,800 per year
This job is eligible for a bonus incentive plan based on company and/or individual performance.
About CenterWell and Equal Opportunity
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors with an integrated care model focused on personalized experiences and better health outcomes.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business delivering integrated and differentiated experiences centered on patients. CenterWell is part of Humana Inc. (NYSE: HUM).
Equal Opportunity Employer: It is Humana’s policy not to discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to comply with applicable laws and regulations.
#J-18808-Ljbffr