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Patient Access Rep-Imaging- Full time-days

MercyOne, Waterloo, IA, United States


Job Overview
Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares documentation and transports/escorts patient to assigned area.

Employment Type
Full time (Day Shift)

Hours/Schedule
1.0 FTE; 40 hours per pay period; Monday-Friday

Job Responsibilities

Gathers patient demographic and financial information. Obtains appropriate signatures.

Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor.

Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents.

Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver).

Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins.

Scans all needed information (physician orders, driver's licenses, insurance cards, consents, etc.).

Pre-register all scheduled tests.

Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy.

Minimum Qualifications

Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.

Completion of Medical Secretary program or other general office training preferred.

One-year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and/or medical terminology preferred.

Strong computer skills, Windows experience. Database software, mainframe information systems.

Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.

Ability to work with diverse groups of people and to work under pressure.

Benefits

Wellness programs

Personalized health insurance plans including dental and vision.

Paid time off

Long- and short-term leave

Retirement planning

Life insurance coverage

MercyOne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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