Principal Business Intelligence Analyst (Membership & Deposit Product)
Navy Federal Credit Union, Vienna, VA, United States
Overview
The Analytics & Insights team is the intelligence engine for Membership and Deposit Products. We partner closely with Product Management and Product Strategy teams to ensure decisions are grounded in trusted data, behavioral insights, and a deep understanding of our members. Our role is to turn complexity into clarity, transforming rich data into insights that guide strategy, innovation, and investment decisions. By connecting product and cross-channel data, we inform where, when, and how members engage, enabling smarter, more personalized experiences and stronger business outcomes.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Collect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performance.
Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisions
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.
Understand data gaps and tie data components together for visualizations
Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance.
Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.
Create specifications for reports and analysis based on business needs and required or available data elements
Assist with the development and enhancement of practices, procedures, and instructions
Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues
Lead medium to large projects and initiatives
Mentor lower level staff
Manage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changes
Qualifications
Bachelor's Degree in Business Administration, Statistics, or related field
7-10 years of experience in big data analysis and business intelligence reporting
Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
Expert skill using with business intelligence applications and/or cloud services
Expert knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
Expert skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Advanced skill with data analysis tools and programming languages such as Python, R
Expert knowledge of reporting/dashboarding best practices and data research and root cause analysis techniques
Proven leadership and stakeholder management skills, with a demonstrated ability to influence executive decision-makers
Research skills
Interpersonal skills
Expert knowledge of data integration, cleaning and validation techniques
Advanced research skills in the ability to complete data research, business research, reporting/dashboarding best practices research, root cause analysis, needs assessment
Desired Qualifications
Master's Degree in Business Administration, Statistics, or related field
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations:
If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
#J-18808-Ljbffr
The Analytics & Insights team is the intelligence engine for Membership and Deposit Products. We partner closely with Product Management and Product Strategy teams to ensure decisions are grounded in trusted data, behavioral insights, and a deep understanding of our members. Our role is to turn complexity into clarity, transforming rich data into insights that guide strategy, innovation, and investment decisions. By connecting product and cross-channel data, we inform where, when, and how members engage, enabling smarter, more personalized experiences and stronger business outcomes.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Collect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performance.
Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisions
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.
Understand data gaps and tie data components together for visualizations
Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance.
Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.
Create specifications for reports and analysis based on business needs and required or available data elements
Assist with the development and enhancement of practices, procedures, and instructions
Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues
Lead medium to large projects and initiatives
Mentor lower level staff
Manage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changes
Qualifications
Bachelor's Degree in Business Administration, Statistics, or related field
7-10 years of experience in big data analysis and business intelligence reporting
Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
Expert skill using with business intelligence applications and/or cloud services
Expert knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
Expert skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Advanced skill with data analysis tools and programming languages such as Python, R
Expert knowledge of reporting/dashboarding best practices and data research and root cause analysis techniques
Proven leadership and stakeholder management skills, with a demonstrated ability to influence executive decision-makers
Research skills
Interpersonal skills
Expert knowledge of data integration, cleaning and validation techniques
Advanced research skills in the ability to complete data research, business research, reporting/dashboarding best practices research, root cause analysis, needs assessment
Desired Qualifications
Master's Degree in Business Administration, Statistics, or related field
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations:
If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
#J-18808-Ljbffr