Claims & Customer Experience Specialist

Sedgwick seeks a DRP Service Center Specialist to assist customer service representatives by providing claims information, tracking client feedback, and developing action plans. The role requires strong customer service skills, effective communication, and teamwork. Candidates should hold a high school diploma or GED, with a preference for an associate degree, and possess two years of relevant experience in a call center or customer service setting. This position emphasizes quality service and professional client relationships.
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