Service Manager - Will Train –
Rollins, Inc., San Jose, CA, United States
Overview
When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests.
The Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.
You’ll have a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay and a 401(k) program. You’ll also receive opportunities to volunteer and give back.
With Orkin’s award‑winning training program, you’ll receive all the tools and technology you need to succeed. No industry experience required to start building your career. The industry is recession resistant.
Responsibilities
As a Service Manager, you’ll lead a high‑performance culture, develop and motivate your team, and blend industry knowledge with interpersonal skills to earn customer trust. An excellent communicator, you’ll support community service projects and the growth of the business.
You will …
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide the world’s best service, prioritizing safety
Conduct yourself with the utmost professionalism and integrity with customers and coworkers
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands‑on management
Lead training meetings
Oversee our Orkin Pro Ride‑A‑Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
Champion innovation by supporting the team in adopting new products, services and technology
Monitor scheduling, routing and inventory to drive efficiencies and productivity
What type of benefits will you receive?
Competitive earnings and a company vehicle with gas card
Pay ranges from $72,000 – $90,000 yearly
Company‑provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity and life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry‑leading, quality, comprehensive training program
Why Orkin?
You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry
You have a service‑oriented mindset that leads you to build loyalty and trust with customers
You hold yourself responsible to commitments
You value being part of a team
You want to keep learning, improving and developing as a leader
You want to join a company that supports the community
You want a career with a purpose at a mission‑driven company that values
Safety
Professionalism
Empathy
Integrity
Innovation
Qualifications
Sales experience preferred
High school diploma or equivalent required
Valid driver’s license required
Ability to obtain the appropriate pesticide license or certification if required (company paid)
Ability to work in the field independently and interact with clients
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Occasionally lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb, balance, stoop, kneel, crouch or crawl
Wear personal protective equipment (PPE) which may include an OSHA‑compliant respirator
Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
#J-18808-Ljbffr
When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests.
The Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.
You’ll have a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay and a 401(k) program. You’ll also receive opportunities to volunteer and give back.
With Orkin’s award‑winning training program, you’ll receive all the tools and technology you need to succeed. No industry experience required to start building your career. The industry is recession resistant.
Responsibilities
As a Service Manager, you’ll lead a high‑performance culture, develop and motivate your team, and blend industry knowledge with interpersonal skills to earn customer trust. An excellent communicator, you’ll support community service projects and the growth of the business.
You will …
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide the world’s best service, prioritizing safety
Conduct yourself with the utmost professionalism and integrity with customers and coworkers
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands‑on management
Lead training meetings
Oversee our Orkin Pro Ride‑A‑Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
Champion innovation by supporting the team in adopting new products, services and technology
Monitor scheduling, routing and inventory to drive efficiencies and productivity
What type of benefits will you receive?
Competitive earnings and a company vehicle with gas card
Pay ranges from $72,000 – $90,000 yearly
Company‑provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity and life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry‑leading, quality, comprehensive training program
Why Orkin?
You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry
You have a service‑oriented mindset that leads you to build loyalty and trust with customers
You hold yourself responsible to commitments
You value being part of a team
You want to keep learning, improving and developing as a leader
You want to join a company that supports the community
You want a career with a purpose at a mission‑driven company that values
Safety
Professionalism
Empathy
Integrity
Innovation
Qualifications
Sales experience preferred
High school diploma or equivalent required
Valid driver’s license required
Ability to obtain the appropriate pesticide license or certification if required (company paid)
Ability to work in the field independently and interact with clients
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Occasionally lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb, balance, stoop, kneel, crouch or crawl
Wear personal protective equipment (PPE) which may include an OSHA‑compliant respirator
Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
#J-18808-Ljbffr