EEO Program Specialist
The Exchange, Dallas, TX, United States
Overview
Job Description
Manage the implementation procedures for worldwide informal and formal Equal Employment Opportunity (EEO) complaints, anti-harassment, and Alternate Dispute Resolution (ADR). Serve as the initial EEO technical authority overseeing timely, fair, and impartial review and recommendation of discrimination complaints.
Job Description
Manage the implementation procedures for worldwide informal and formal Equal Employment Opportunity (EEO) complaints, anti-harassment, and Alternate Dispute Resolution (ADR). Serve as the initial EEO technical authority overseeing timely, fair, and impartial review and recommendation of discrimination complaints.
Job Grade : 4
Job Tier : 3
Career Area : Equal Employment Opportunity
Supervisor : Yes
Qualifications
Five years of experience with federal or private sector Equal Employment Opportunity (EEO) complaint processing within the last eight years to include three years of active experience as an EEO mediator.
Or
Bachelor's degree in Business Administration, Business Management, or Human Resources and three years of experience with federal or private sector Equal Employment Opportunity (EEO) complaint processing to include three years of active experience as an EEO mediator within the last five years.
Associate must successfully complete the Health Insurance Portability Accountability Act (HIPAA), course code 249F, concerning the handling of personal health information as required by HIPAA within 3 months of occupying the position. Until training has been completed, the Associate may not perform any duties relating to personal health information.
Degree (one Of)
– BACHELORS DEGREE - Preferred, BACHELOR OF SCIENCE IN HUMAN RESOURCES - Preferred
Major/Minor (one Of)
– BUSINESS ADMINISTRATION - Preferred, BUSINESS MANAGEMENT - Preferred
Additional Qualifications/Requirements
– PCS not authorized/LSP not authorized.
Location
– HQ/Dallas, Texas (On-site)
Technical (Preferred/Required Skills/Systems)
EXCEL & ACCESS - INTERMEDIATE LEVEL - Required
MICROSOFT OFFICE PRODUCTS - Required
Federal EEO Complaint Process Experience
Experience working with EEOC timelines
Experience with accepting/dismissing EEO claims
Supervisory Experience
Salary Minimum
– $72,064.00
Major Duties
Provide leadership and monitor all phases of the informal and formal EEO complaints process, anti-harassment, and ADR programs to ensure complaints are processed timely and follow guidance, directives, regulations, and applicable laws. Provide final approval of settlement agreements.
Conduct initial review of formal EEO complaints. Prepare recommended action based on complexity. Conduct complaints analysis. Report trends/business information to senior management.
Review Investigations and Resolutions Directorate (IRD) reports of investigation and prepare final decisions for complainant/ Equal Employment Opportunity Commission (EEOC), if appealed.
Provide technical guidance and compliance assistance to all levels of management for resolution of problems connected with formal and informal complaints of discrimination.
Perform other duties as assigned.
Work Challenges
HIPAA, Health Insurance and Portability Accountability Act Required within three months
Job Type
Management
Number of Positions Remaining
1
27-Apr-2026
#J-18808-Ljbffr
Job Description
Manage the implementation procedures for worldwide informal and formal Equal Employment Opportunity (EEO) complaints, anti-harassment, and Alternate Dispute Resolution (ADR). Serve as the initial EEO technical authority overseeing timely, fair, and impartial review and recommendation of discrimination complaints.
Job Description
Manage the implementation procedures for worldwide informal and formal Equal Employment Opportunity (EEO) complaints, anti-harassment, and Alternate Dispute Resolution (ADR). Serve as the initial EEO technical authority overseeing timely, fair, and impartial review and recommendation of discrimination complaints.
Job Grade : 4
Job Tier : 3
Career Area : Equal Employment Opportunity
Supervisor : Yes
Qualifications
Five years of experience with federal or private sector Equal Employment Opportunity (EEO) complaint processing within the last eight years to include three years of active experience as an EEO mediator.
Or
Bachelor's degree in Business Administration, Business Management, or Human Resources and three years of experience with federal or private sector Equal Employment Opportunity (EEO) complaint processing to include three years of active experience as an EEO mediator within the last five years.
Associate must successfully complete the Health Insurance Portability Accountability Act (HIPAA), course code 249F, concerning the handling of personal health information as required by HIPAA within 3 months of occupying the position. Until training has been completed, the Associate may not perform any duties relating to personal health information.
Degree (one Of)
– BACHELORS DEGREE - Preferred, BACHELOR OF SCIENCE IN HUMAN RESOURCES - Preferred
Major/Minor (one Of)
– BUSINESS ADMINISTRATION - Preferred, BUSINESS MANAGEMENT - Preferred
Additional Qualifications/Requirements
– PCS not authorized/LSP not authorized.
Location
– HQ/Dallas, Texas (On-site)
Technical (Preferred/Required Skills/Systems)
EXCEL & ACCESS - INTERMEDIATE LEVEL - Required
MICROSOFT OFFICE PRODUCTS - Required
Federal EEO Complaint Process Experience
Experience working with EEOC timelines
Experience with accepting/dismissing EEO claims
Supervisory Experience
Salary Minimum
– $72,064.00
Major Duties
Provide leadership and monitor all phases of the informal and formal EEO complaints process, anti-harassment, and ADR programs to ensure complaints are processed timely and follow guidance, directives, regulations, and applicable laws. Provide final approval of settlement agreements.
Conduct initial review of formal EEO complaints. Prepare recommended action based on complexity. Conduct complaints analysis. Report trends/business information to senior management.
Review Investigations and Resolutions Directorate (IRD) reports of investigation and prepare final decisions for complainant/ Equal Employment Opportunity Commission (EEOC), if appealed.
Provide technical guidance and compliance assistance to all levels of management for resolution of problems connected with formal and informal complaints of discrimination.
Perform other duties as assigned.
Work Challenges
HIPAA, Health Insurance and Portability Accountability Act Required within three months
Job Type
Management
Number of Positions Remaining
1
27-Apr-2026
#J-18808-Ljbffr