Visual Merchandise Supervisor
Living Spaces Furniture, Los Angeles, CA, United States
Position Summary
The Visual Merchandise Supervisor at Living Spaces oversees visual merchandising and logistics operations to ensure a world-class brand experience. This role maintains high standards in showroom presentations, CPU service, shipping, receiving, and product processing. The supervisor implements and upholds Visual and Logistics SOPs, ensuring the store is always guest-ready and visually appealing. Additionally, the role manages efficient product flow and accurate inventory.
Collaboration with corporate visual partners, marketing, IT, DCs, and customer service is essential to achieve store goals. The supervisor also partners with Retail Managers to exceed store goals and create an exceptional guest experience.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensure all merchandising team members are properly trained.
Complete and demonstrate competency in all Living Spaces training modules.
Partner with management to manage the learning of new hires and existing team members.
Communicate daily, weekly, and monthly plans to maintain an elevated showroom experience through merchandising.
Build a passion for the product through product knowledge training.
Manage team member attendance for Visual and Logistics Onboarding.
Lead the Visual Stylist, Logistic team members, Labeling, Service Tech, and Janitor.
Help manage and execute product flow, shipping and receiving, CPU product flow, and product flow from prep to the floor.
Maintain proper staging, labeling, and organization around usable warehouse space.
Order warehouse supplies as needed.
Provide world‑class service to CPU guests and maintain CPU standards, including training, process, and surveys.
Ensure merchandising team members engage guests on the showroom floor as needed.
Complete and communicate reports and photos to the Merchandising Manager, Corporate Partners, Regional Support, and Director of Merchandising as necessary.
Partner with the Retail Managers to meet and exceed gross margin goals.
Identify, recruit, develop, and retain talent of all merchandising team members.
Conduct ongoing talent conversations and develop leadership skills to build store “bench.”
Build and inspire store teams to achieve goals and complete standard work.
Generate energy within the store through recognition and transparent in‑moment conversations.
Engage with guests throughout the store, provide sales assistance, and uphold a high standard of guest service to ensure an exceptional experience.
Qualifications
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer‑interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills: Proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.
Compensation
Pay Range: $26.80 – $34.80 per hour.
Overtime pay is available for eligible, non‑exempt team members. Reimbursement for expenses as required by applicable law and company policy. Retail, Guest Services and Distribution Center team members are eligible to receive a team bonus based on meeting specific goals and KPIs.
Benefits
Medical (full‑time only)
Dental (full‑time only)
Vision (full‑time only)
401(k) with company match (full and part‑time)
Vacation (full‑time only or as otherwise required by applicable law)
Paid Sick Leave (full and part‑time)
Flex or Health Spending Account (for eligible full‑time only)
Employee Assistance Program (full and part‑time)
Holiday pay (full‑time only)
Life insurance (full‑time only)
Equal Opportunity Employer
We are an equal opportunity employer. It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, marital status, registered domestic partner or civil union, gender identity or expression, medical condition, sexual orientation, or any other protected status unless a reasonable, bona fide occupational qualification exists.
E‑Verify
Living Spaces participates in E‑Verify. All newly hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
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The Visual Merchandise Supervisor at Living Spaces oversees visual merchandising and logistics operations to ensure a world-class brand experience. This role maintains high standards in showroom presentations, CPU service, shipping, receiving, and product processing. The supervisor implements and upholds Visual and Logistics SOPs, ensuring the store is always guest-ready and visually appealing. Additionally, the role manages efficient product flow and accurate inventory.
Collaboration with corporate visual partners, marketing, IT, DCs, and customer service is essential to achieve store goals. The supervisor also partners with Retail Managers to exceed store goals and create an exceptional guest experience.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensure all merchandising team members are properly trained.
Complete and demonstrate competency in all Living Spaces training modules.
Partner with management to manage the learning of new hires and existing team members.
Communicate daily, weekly, and monthly plans to maintain an elevated showroom experience through merchandising.
Build a passion for the product through product knowledge training.
Manage team member attendance for Visual and Logistics Onboarding.
Lead the Visual Stylist, Logistic team members, Labeling, Service Tech, and Janitor.
Help manage and execute product flow, shipping and receiving, CPU product flow, and product flow from prep to the floor.
Maintain proper staging, labeling, and organization around usable warehouse space.
Order warehouse supplies as needed.
Provide world‑class service to CPU guests and maintain CPU standards, including training, process, and surveys.
Ensure merchandising team members engage guests on the showroom floor as needed.
Complete and communicate reports and photos to the Merchandising Manager, Corporate Partners, Regional Support, and Director of Merchandising as necessary.
Partner with the Retail Managers to meet and exceed gross margin goals.
Identify, recruit, develop, and retain talent of all merchandising team members.
Conduct ongoing talent conversations and develop leadership skills to build store “bench.”
Build and inspire store teams to achieve goals and complete standard work.
Generate energy within the store through recognition and transparent in‑moment conversations.
Engage with guests throughout the store, provide sales assistance, and uphold a high standard of guest service to ensure an exceptional experience.
Qualifications
Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer‑interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills: Proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.
Compensation
Pay Range: $26.80 – $34.80 per hour.
Overtime pay is available for eligible, non‑exempt team members. Reimbursement for expenses as required by applicable law and company policy. Retail, Guest Services and Distribution Center team members are eligible to receive a team bonus based on meeting specific goals and KPIs.
Benefits
Medical (full‑time only)
Dental (full‑time only)
Vision (full‑time only)
401(k) with company match (full and part‑time)
Vacation (full‑time only or as otherwise required by applicable law)
Paid Sick Leave (full and part‑time)
Flex or Health Spending Account (for eligible full‑time only)
Employee Assistance Program (full and part‑time)
Holiday pay (full‑time only)
Life insurance (full‑time only)
Equal Opportunity Employer
We are an equal opportunity employer. It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, marital status, registered domestic partner or civil union, gender identity or expression, medical condition, sexual orientation, or any other protected status unless a reasonable, bona fide occupational qualification exists.
E‑Verify
Living Spaces participates in E‑Verify. All newly hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
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