Family Practice Medical Assistant MA, Guilford ProHealth Physicians
U.S. Bankruptcy Court - District of CT, Guilford, CT, United States
ProHealth Physicians, part of the Optum family, is looking for a Medical Assistant to support the Care team in Family Practice. The role is full‑time, Monday‑Friday 7:30 AM‑5:30 PM at 1445 Boston Post Road, Guilford, CT 06437.
Primary Responsibilities
Provide patient care and clinical summary, direct on next steps or follow-up.
Perform phlebotomy for patients as needed.
Act as a member of the care team, preparing patients to be seen by collecting and recording clinical information per protocol.
Manage patients according to approved protocols and scheduling guidelines.
Carry out standing orders consistent with practice policies and procedures.
Document all patient interactions and clinical activities accurately and in a timely manner in the EHR.
Schedule tests, treatments and follow‑up visits; assist patients in identifying suitable outside resources and refer when appropriate.
Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR.
Monitor task pools to respond to tasks in a timely manner, follow up on overdue orders/worklists, monitor status of critical referrals.
In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring.
Assist care team to ensure smooth office operation and delivery of excellent service through teamwork.
Provide attention to patients that builds confidence, trust and loyalty.
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality.
Maintain open lines of communication with care team and Regional Management team.
Maintain knowledge of current coding, OSHA and CLIA regulations and company policies.
Adhere to all patient safety initiatives.
Required Qualifications
Graduate of an accredited Medical Assistant program OR completed relevant medical assisting training by any branch of the United States armed forces OR 2+ years of aide or tech‑level work experience in health care.
Preferred Qualifications
Graduate from an accredited MA program.
Completed relevant medical assisting training by any branch of the United States armed forces.
Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT.
CPR/BLS Certification.
1+ years of MA experience.
Experience working with Epic.
Experience working in a primary care office.
Intermediate level of computer proficiency.
Compensation & Benefits
Hourly pay ranges from $16.00 to $25.05 per hour based on full‑time employment. The position includes a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and a 401(k) contribution (subject to eligibility requirements). All benefits are subject to eligibility requirements.
EEO Statement
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Primary Responsibilities
Provide patient care and clinical summary, direct on next steps or follow-up.
Perform phlebotomy for patients as needed.
Act as a member of the care team, preparing patients to be seen by collecting and recording clinical information per protocol.
Manage patients according to approved protocols and scheduling guidelines.
Carry out standing orders consistent with practice policies and procedures.
Document all patient interactions and clinical activities accurately and in a timely manner in the EHR.
Schedule tests, treatments and follow‑up visits; assist patients in identifying suitable outside resources and refer when appropriate.
Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR.
Monitor task pools to respond to tasks in a timely manner, follow up on overdue orders/worklists, monitor status of critical referrals.
In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring.
Assist care team to ensure smooth office operation and delivery of excellent service through teamwork.
Provide attention to patients that builds confidence, trust and loyalty.
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality.
Maintain open lines of communication with care team and Regional Management team.
Maintain knowledge of current coding, OSHA and CLIA regulations and company policies.
Adhere to all patient safety initiatives.
Required Qualifications
Graduate of an accredited Medical Assistant program OR completed relevant medical assisting training by any branch of the United States armed forces OR 2+ years of aide or tech‑level work experience in health care.
Preferred Qualifications
Graduate from an accredited MA program.
Completed relevant medical assisting training by any branch of the United States armed forces.
Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT.
CPR/BLS Certification.
1+ years of MA experience.
Experience working with Epic.
Experience working in a primary care office.
Intermediate level of computer proficiency.
Compensation & Benefits
Hourly pay ranges from $16.00 to $25.05 per hour based on full‑time employment. The position includes a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and a 401(k) contribution (subject to eligibility requirements). All benefits are subject to eligibility requirements.
EEO Statement
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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