Freight Forwarder Assistant
DSV Air & Sea Inc., Chandler, AZ, United States
Job area: Freight Forwarding
Location: USA - Chandler, E. Palomino Dr.
Division: Air & Sea
Job Posting Title: Freight Forwarder Assistant
Time Type: Full Time
Summary
A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast‑paced environment.
Duties and Responsibilities
Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists.
Enter shipment data into computer systems and ensure accurate record‑keeping.
Communicate with customers, carriers, and other third‑party service providers to coordinate and track shipments.
Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents.
Assist with billing and invoicing processes.
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
Educational background / Work experience
Prior experience in freight forwarding, logistics, or a related field is preferred.
Experience in air exports is highly desirable.
Skills & Competencies
Mathematical Skills
Ability to perform basic mathematical calculations, such as calculating costs and rates.
Other Skills
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work well under pressure and in a fast‑paced environment.
Function / Market & Industry Knowledge / Business Acumen / Processes
Knowledge of air freight logistics and customs regulations.
Understanding of trade laws and regulations.
Language skills
Fluency in English is required.
Knowledge of additional languages is a plus.
Computer Literacy
Proficiency in Microsoft Office Suite.
Experience with logistics software and systems is preferred.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time (except if employed in Montana, where termination requires just cause).
For this position, the expected base pay range is $20.50 - $27.50 hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Benefits
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
Equal Opportunity Employment
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
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Location: USA - Chandler, E. Palomino Dr.
Division: Air & Sea
Job Posting Title: Freight Forwarder Assistant
Time Type: Full Time
Summary
A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast‑paced environment.
Duties and Responsibilities
Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists.
Enter shipment data into computer systems and ensure accurate record‑keeping.
Communicate with customers, carriers, and other third‑party service providers to coordinate and track shipments.
Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents.
Assist with billing and invoicing processes.
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
Educational background / Work experience
Prior experience in freight forwarding, logistics, or a related field is preferred.
Experience in air exports is highly desirable.
Skills & Competencies
Mathematical Skills
Ability to perform basic mathematical calculations, such as calculating costs and rates.
Other Skills
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work well under pressure and in a fast‑paced environment.
Function / Market & Industry Knowledge / Business Acumen / Processes
Knowledge of air freight logistics and customs regulations.
Understanding of trade laws and regulations.
Language skills
Fluency in English is required.
Knowledge of additional languages is a plus.
Computer Literacy
Proficiency in Microsoft Office Suite.
Experience with logistics software and systems is preferred.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time (except if employed in Montana, where termination requires just cause).
For this position, the expected base pay range is $20.50 - $27.50 hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Benefits
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
Equal Opportunity Employment
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
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