Guest Satisfaction Lead
Cabo Bob’s, Katy, TX, United States
Join our dynamic team at Cabo Bob’s as a Guest Satisfaction Lead, where you'll play a pivotal role in ensuring every guest leaves with unforgettable memories. Working closely with the General Manager, you'll lead by example, fostering a positive and supportive environment for both guests and team members. We're committed to your growth and development, offering the potential for promotion. Your responsibilities will include overseeing food preparation to guarantee freshness and accuracy, while ensuring our guests' satisfaction remains paramount. Join us in creating exceptional experiences, where every detail matters, and every guest leaves with a smile.
Benefits
Sundays off
Bonus program
Flexible scheduling
Potential for promotions (we want you to stick around)
Free food
Free uniform
Shoes every 6 months
Access to group health insurance
Paid time off (full-time employees)
Responsibilities
Organize and strategize for business operations
Proactively identify opportunities for enhancing workflow and productivity
Conduct interviews and evaluate candidates for employment suitability
Integrate and lead by example with our values of BBM (Be friendly, Be helpful, Make it great)
Maintain accurate records and complete essential tasks such as temperature logs, cleaning evaluations, and restocking checklists
Provide constructive feedback and coaching to team members to support their professional growthCollaborate with store managers in weekly meetings to discuss business performance, staffing needs, and service improvements
Ensure the accurate execution of catering orders and online orders
Adhere to a flexible work schedule, including day, night, and mid shifts, as required by business needs
Foster positive relationships with staff, guests, and management
Enforce policies consistently to maintain a safe work environment
Qualifications
Current Food Handler certificates
Clean driving record
Strong communication skills (English required, bilingual a plus)
Strong interpersonal skills
Ability to stand for extended periods during shifts
Capability to lift and carry items weighing a minimum of 50 lbs
Ability to reach, bend, squat, and lift while on the shift
Proficiency in multitasking, efficiently managing various responsibilities simultaneously
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Benefits
Sundays off
Bonus program
Flexible scheduling
Potential for promotions (we want you to stick around)
Free food
Free uniform
Shoes every 6 months
Access to group health insurance
Paid time off (full-time employees)
Responsibilities
Organize and strategize for business operations
Proactively identify opportunities for enhancing workflow and productivity
Conduct interviews and evaluate candidates for employment suitability
Integrate and lead by example with our values of BBM (Be friendly, Be helpful, Make it great)
Maintain accurate records and complete essential tasks such as temperature logs, cleaning evaluations, and restocking checklists
Provide constructive feedback and coaching to team members to support their professional growthCollaborate with store managers in weekly meetings to discuss business performance, staffing needs, and service improvements
Ensure the accurate execution of catering orders and online orders
Adhere to a flexible work schedule, including day, night, and mid shifts, as required by business needs
Foster positive relationships with staff, guests, and management
Enforce policies consistently to maintain a safe work environment
Qualifications
Current Food Handler certificates
Clean driving record
Strong communication skills (English required, bilingual a plus)
Strong interpersonal skills
Ability to stand for extended periods during shifts
Capability to lift and carry items weighing a minimum of 50 lbs
Ability to reach, bend, squat, and lift while on the shift
Proficiency in multitasking, efficiently managing various responsibilities simultaneously
#J-18808-Ljbffr