Patient Registrar-Honolulu - Part Time
Shriners Children's Chicago, Honolulu, HI, United States
Shriners Children's Patient Registrar
Shriners Children's Patient Registrar is the first person to interact with a patient and family. This person represents Shriner's integral customer service values by performing intake, scheduling, and coordinating duties as it relates to a patient's care. This person will also support any additional coordination of care from the various departments within Shriners Hospital to support the wraparound care that we provide for each of our patients. Confidentiality of patient records is required at all times.
This position is part time, non-exempt and benefits eligible. The pay range for this position is $18.54 - $27.81/hour. Compensation is determined based on years of experience and departmental equity.
Responsibilities
Confirm patient insurance verification and eligibility
Monitor patient appointments and information
Maintain patient rights by educating patients
Responding to patient and patient family complaints
Assemble patient medical record forms and prepare patient identification
Maintain patient flow and update waiting patients
Cancel appointments for patients and documents accordingly in patient electronic medical record (EMR)
Obtain patient information from both new and established patients
Qualifications
High School Diploma
Minimum two (2) years clerical experience
Experience using MS Office Suite
Familiarity with medical and insurance terminology and local community resources
Must be able to use standard office equipment (phone, computer, copy machine, etc.)
Excellent interpersonal skills and telephone etiquette to interact with fellow staff members, patients, families, agencies and visitors. Must be able to communicate effectively with diverse groups of individuals.
Strong verbal and writing skills.
Attention to detail and data entry.
Shriners Children's Patient Registrar is the first person to interact with a patient and family. This person represents Shriner's integral customer service values by performing intake, scheduling, and coordinating duties as it relates to a patient's care. This person will also support any additional coordination of care from the various departments within Shriners Hospital to support the wraparound care that we provide for each of our patients. Confidentiality of patient records is required at all times.
This position is part time, non-exempt and benefits eligible. The pay range for this position is $18.54 - $27.81/hour. Compensation is determined based on years of experience and departmental equity.
Responsibilities
Confirm patient insurance verification and eligibility
Monitor patient appointments and information
Maintain patient rights by educating patients
Responding to patient and patient family complaints
Assemble patient medical record forms and prepare patient identification
Maintain patient flow and update waiting patients
Cancel appointments for patients and documents accordingly in patient electronic medical record (EMR)
Obtain patient information from both new and established patients
Qualifications
High School Diploma
Minimum two (2) years clerical experience
Experience using MS Office Suite
Familiarity with medical and insurance terminology and local community resources
Must be able to use standard office equipment (phone, computer, copy machine, etc.)
Excellent interpersonal skills and telephone etiquette to interact with fellow staff members, patients, families, agencies and visitors. Must be able to communicate effectively with diverse groups of individuals.
Strong verbal and writing skills.
Attention to detail and data entry.