Collections Agent- Onsite
BPrep Services, Harrisburg, PA, United States
Collections Agent- Onsite
Harrisburg, Pennsylvania, United States
Collections Agent- Onsite
Location: Onsite - Harrisburg, PA 17110 Salary: $17/hour Job Type: Full-time Start 11/17 Hours: Training-Monday- Friday 9:00am 6:00pm After Training Tuesday- Friday 9:00am-6:00pm Saturday 9:00am-5:30pm Equipment Provided Drug Testing and Background Test Required
Job Description:
We are looking for a motivated and reliable Collections Agent to join our team. As a Collections Agent, you will be responsible for contacting clients to collect payments for overdue accounts, negotiating payment arrangements, and providing excellent customer service. This role requires strong communication skills, the ability to manage sensitive financial situations, and a dedication to meeting collections targets.
Responsibilities:
Contact customers by phone, email, or other communication methods to collect overdue payments.
Negotiate payment arrangements and resolve billing discrepancies.
Update account information and document interactions in the system.
Maintain a professional and empathetic approach while dealing with customers.
Meet or exceed collections targets and performance metrics.
Maintain confidentiality and comply with all relevant regulations and company policies.
Qualifications:
Previous collections or customer service experience
Excellent verbal and written communication skills.
Strong problem-solving abilities and negotiation skills.
Ability to work independently and manage time effectively in a remote setting.
Comfortable working in a fast-paced environment with deadlines.
Benefits:
Opportunities for advancement and salary increase based on performance.
Comprehensive training provided.
If you're a self-driven individual who thrives in a environment and is looking to grow in the collections industry, we would love to hear from you!
Harrisburg, Pennsylvania, United States
Collections Agent- Onsite
Location: Onsite - Harrisburg, PA 17110 Salary: $17/hour Job Type: Full-time Start 11/17 Hours: Training-Monday- Friday 9:00am 6:00pm After Training Tuesday- Friday 9:00am-6:00pm Saturday 9:00am-5:30pm Equipment Provided Drug Testing and Background Test Required
Job Description:
We are looking for a motivated and reliable Collections Agent to join our team. As a Collections Agent, you will be responsible for contacting clients to collect payments for overdue accounts, negotiating payment arrangements, and providing excellent customer service. This role requires strong communication skills, the ability to manage sensitive financial situations, and a dedication to meeting collections targets.
Responsibilities:
Contact customers by phone, email, or other communication methods to collect overdue payments.
Negotiate payment arrangements and resolve billing discrepancies.
Update account information and document interactions in the system.
Maintain a professional and empathetic approach while dealing with customers.
Meet or exceed collections targets and performance metrics.
Maintain confidentiality and comply with all relevant regulations and company policies.
Qualifications:
Previous collections or customer service experience
Excellent verbal and written communication skills.
Strong problem-solving abilities and negotiation skills.
Ability to work independently and manage time effectively in a remote setting.
Comfortable working in a fast-paced environment with deadlines.
Benefits:
Opportunities for advancement and salary increase based on performance.
Comprehensive training provided.
If you're a self-driven individual who thrives in a environment and is looking to grow in the collections industry, we would love to hear from you!